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The "Billion Dollar Lost-Laptop Study" conducted by Intel and the Ponemon institute, reports that more than 300 businesses lost more than 86,000 businesses last year worth a staggering $2.1B.
Technology Advisor Blog
Ann Westerheim
Recent Posts
The Billion Dollar Lost-Laptop Study - Protect your Small Business!
Posted by Ann Westerheim on 1/11/11 9:27 AM
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Tags: computer security, Encryption, laptop loss
Going Paperless for our Small Business - The next step - shredding!
Posted by Ann Westerheim on 1/6/11 9:54 AM
With our file cabinets so full we could barely squeeze in another piece of paper, it was time to shred! Our process is already in place going forward to keep paper away, but there still was the 800-lb gorilla of the full file cabinet to deal with.
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We've worked with many of our clients to go paperless - law firms, accounting firms, medical offices... and now its our turn. In a classic example of "the cobbler's family has no shoes", we're the last to update.
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Tags: small business, paperless, electronic documents, backup
Have you ever had an important email go missing? An important customer order that just doesn't arrive in your inbox? Well, the the first place to look is your spam filter. There's a good chance that the email may have gotten flagged as a "false positive" for spam. If you check your spam filter, you'll find the message. As long as you only need to look in one place, it's a quick detour.
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One of the computer support questions we get asked a lot is "If I have Antivirus software installed on my computer, how did I still get a virus?"
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Tags: computer security, computer virus, computer support
Its been a few years since notebook sales surpassed desktop sales, but a weekend visit to the local Staples store shows how far this trend has gone: On display were 15 laptops, 3 netbooks, 1 tablet, and off to the side, on a lower shelf, were 3 desktop PCs.
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Tags: laptop, computer, PC sales
Computer Security - Phishing scams that impersonate the IRS
Posted by Ann Westerheim on 12/9/10 9:08 AM
Many of our clients have expressed concern after receiving intimidating emails they thought were from the IRS. Phishing scams seem to come in waves, and the most recent wave we're seeing involves fake messages such as "your federal tax payment has been rejected". If you look closely at the message, the emails are typically from a random address with a name that doesn't even match the email address. Identity theft is the typical goal of these messages as they try to entice you to go to a web site to enter personal and financial information.
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Tags: computer security, phishing, IRS scam
In this short video we go through simple instructions for creating or editing a signature in Microsoft Outlook 2010. Small Business owners can create a professional looking email, with links to social media accounts: Create an eMail Signature in Microsoft Outlook 2010.
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Tags: Outlook 2010, small business, eMail, Signature
Microsoft has a great gem of a product for small business that's basically "under the radar" - Windows Home Server.
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Tags: small business, backup, Windows Home Server
Every once in a while, we get a panicked call from a small business owner - "Help, my email and website stopped working - we can't get any e-mail and I'm missing important orders!". After the usual first steps in trouble shooting - such as can they get out to the Internet at all - one of the first things we check is the domain name registration status. Often what we'll catch is an expired domain name.
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Tags: small business, domain name, renewal