Technology Advisor Blog



Not Sure If Your IT Support Is Good Enough? Here’s Where to Start

Posted by Ann Westerheim on 3/31/26 3:53 PM


We’ve had a few conversations recently with local business owners who all said some version of the same thing:

“I think our IT is fine… but I’m not really sure.  Maybe we're not doing everything we should be doing.”

Nothing was obviously wrong. Systems were running. But underneath that was uncertainty - and when it comes to IT and cybersecurity, “I think we’re okay” isn’t the same as actually being protected.

Sometimes its the "One-man-show bottleneck":

 “We’ve been working with the same IT person for years, but I think we’ve outgrown them. It’s getting harder to reach them, and when something goes wrong, we’re kind of stuck waiting.” 

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Tags: small business, small business technology, cybersecurity, tech support





AI In Moderation: Protecting Your Business with an AI Acceptable Use Policy

Posted by Sarah Carroll on 3/26/26 5:01 PM

With the increased usage of AI in our daily lives and the integration into our daily workflow, scammers have found sophisticated ways to target individuals and multiple enterprise businesses alike. For businesses, an essential procedure to consider is monitoring your employees’ AI usage, whether through authorized AI tools, data protection and privacy, along with prohibited uses.

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Tags: small business technology advice., Artificial Intelligence, AI, AI Acceptable Use Policy, AI AUP





Scammers Love Tax Season: The IRS Dirty Dozen to Watch in 2026

Posted by Ann Westerheim on 3/24/26 2:38 PM

Every year, the IRS releases its list of the “Dirty Dozen” - the most common tax scams they’re seeing across the country.

And every year, we have the same conversation with clients:

“I got an email that looked official… I just wanted to double-check before I clicked anything.”

This year’s list for 2026 is a reminder of something we’re seeing more and more - scammers aren’t just targeting individuals anymore. They’re going after small businesses, nonprofits, and busy teams who don’t have time to second-guess every message.

Let’s break down what matters most - and what to watch for.

The IRS “Dirty Dozen” tax scams for 2026 highlight the most common ways scammers target taxpayers and small businesses - from phishing emails and fake charities to misleading tax credits and identity theft. Understanding these scams can help you avoid costly mistakes, protect sensitive information, and reduce your risk during tax season. 

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Tags: cybersecurity, TaxScam, Cybersecurity Awareness Training





If Someone Logged Into Your Microsoft 365 Today, Would You Know?

Posted by Ann Westerheim on 3/20/26 3:55 PM

Business email compromise, or BEC, is not always about a suspicious email. Sometimes the real danger is an attacker quietly using a real account while your business has no idea. 

When most people think about email security, they picture a suspicious message landing in someone’s inbox. Maybe it has a strange link, awkward wording, or a request that feels just a little off.

That is still a very real problem. But some of the most damaging email-related attacks do not start with an obviously fake message. They start when a criminal gets access to a real Microsoft 365 account and begins quietly looking around.

That is what makes business email compromise so dangerous.

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Tags: cybersecurity, Microsoft 365, business email compromise





Spring Cleaning Your Electronics: How to Free Up Space and Protect Your Data

Posted by Sarah Carroll on 3/19/26 9:51 AM

Spring is just around the corner! You know what that means? It’s time for your annual spring cleaning for clothing, around the house cleaning, and anything that no longer serves you. Today, we will be focusing on spring cleaning: Technology edition.

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Tags: seized laptop, technology, small business technology advice., cybersecurity, electronics recycling





Windows 11 Updates You Can Expect for March 2026

Posted by Sarah Carroll on 3/12/26 9:36 AM

In February, Windows 11 Updates consisted of its monthly Patch Tuesday fixes, AI features to boost workflow productivity, connecting your mobile device to your desktop, updates in voice narration controls, and accumulative performance updates.

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Tags: Microsoft, Microsoft Security Patches, cybersecurity, Windows11, Windows 11, System Improvements, Microsoft Windows 11 Update





National SLAM the Scam Day 2026: How to Protect Yourself and Your Business from Scams

Posted by Sarah Carroll on 3/4/26 3:52 PM

March 5th is National SLAM the Scam Day. If this is your first time hearing about this National day particularly, you may be asking yourself; “What is SLAM the Scam Day, and what makes it significant?”

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Tags: phishing, Managed Services, cybersecurity, data security, cybersecurity training, IT services Boston, Fraud, SLAM The Scam Day, Government Impersonation Scams





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