Technology Advisor Blog

If something about your business technology feels wrong today, that instinct is worth taking seriously. Whether it is a computer behaving strangely, an employee flagging an unfamiliar login, or a client who received a suspicious email from your address, the worst possible response is to convince yourself it is probably nothing and wait.

 

How you respond in the first hour can significantly affect the outcome. Here is exactly what to do.

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Not long ago, a scam email was easy to spot. Poor grammar, generic greetings, or suspicious links that looked nothing like the brand they were pretending to be. Most people learned to recognize them and felt reasonably confident in their ability to delete them before any damage was done, but that confidence is now a liability.

Phishing emails in 2026 are professionally written, visually convincing, and increasingly personalized. They reference your name, your company, your colleagues, and sometimes details about your business that feel like they could only come from someone who knows you. They arrive from addresses that look almost identical to the real thing, and create urgency that makes you want to act before you think.

 In a recent workshop hosted by Ekaru, Ann Westerheim and Linda joined Lincoln Vierhus to break down exactly how Business Email Compromise and phishing attacks work and why they are so effective against small businesses in greater Boston. You can watch the full workshop here. 

One of the clearest takeaways from that conversation was this: the emails that cause the most damage are not the obvious ones, but the ones that look completely legitimate right up until the moment they are not.

So how do you actually tell the difference?

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What It's Like to Work With Ekaru

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Before social media and the responsibility of maintaining multiple accounts, folks tended to keep their passwords written down on paper, stored in what they considered a safe place, or saved into their phone. These are dangerous cybersecurity risks being practiced and they need to be addressed promptly.
The problem is passwords are often weak, reused or exposed in personal data breaches that are out of your control. In the last decade, we have been introduced to Password Managers and following right after, Multi-Factor Authentications (MFA). Both provide thorough measures to protect users’ information and safety. As an effect, this shield has caused bad actors to get creative and find other tactics to infiltrate your systems.
We’re going to go over what MFA is and why it matters to implement for your small business and in personal life or really, anywhere it’s available!

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If you are looking for managed IT services in Boston and nearby cities, this detailed guide will explain the role of managed service providers and unpack the benefits they offer to businesses like yours. It also includes important questions to ask before you hire a Boston-area managed IT service company.

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