Technology Advisor Blog



What Should You Do If You Think You Have Been Hacked?

Posted by Linda Hanson on 8/28/26, 10:25 AM

If something about your business technology feels wrong today, that instinct is worth taking seriously. Whether it is a computer behaving strangely, an employee flagging an unfamiliar login, or a client who received a suspicious email from your address, the worst possible response is to convince yourself it is probably nothing and wait.


 

How you respond in the first hour can significantly affect the outcome. Here is exactly what to do.

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Tags: cybersecurity, managed IT services in Boston, incident response, IT support, small business it support, small business cybersecurity





How to Tell If an Email Is a Scam

Posted by Linda Hanson on 8/12/26, 1:08 PM

Not long ago, a scam email was easy to spot. Poor grammar, generic greetings, or suspicious links that looked nothing like the brand they were pretending to be. Most people learned to recognize them and felt reasonably confident in their ability to delete them before any damage was done, but that confidence is now a liability.

Phishing emails in 2026 are professionally written, visually convincing, and increasingly personalized. They reference your name, your company, your colleagues, and sometimes details about your business that feel like they could only come from someone who knows you. They arrive from addresses that look almost identical to the real thing, and create urgency that makes you want to act before you think.

 In a recent workshop hosted by Ekaru, Ann Westerheim and Linda joined Lincoln Vierhus to break down exactly how Business Email Compromise and phishing attacks work and why they are so effective against small businesses in greater Boston. You can watch the full workshop here. 

One of the clearest takeaways from that conversation was this: the emails that cause the most damage are not the obvious ones, but the ones that look completely legitimate right up until the moment they are not.

So how do you actually tell the difference?

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Tags: phishing, email security, cybersecurity, managed IT services in Boston, business email compromise, small business it support, it support boston





Why Is My Computer So Slow? (And what to do about it)

Posted by Linda Hanson on 7/30/26, 10:21 AM

 

Why Is My Computer So Slow? And What To Do About It

You sit down to start your day, open an application, and spend the next several minutes watching a progress bar that does not seem to be progressing. It is one of the most common frustrations in any workplace and for small businesses it is more than an inconvenience. Every minute your team spends waiting on a slow machine is a minute they are not serving clients, moving work forward, or doing what you are actually paying them to do.

The good news is that slow computers usually have a reason behind them, and most of those reasons are fixable. Here is what is actually going on and what you should do about it.

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Tags: Windows, cybersecurity, IT services Boston, managed service provider Boston, small business it support, proactive IT





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