Technology Advisor Blog

On Friday July 19, 2024, the world woke up to a major tech outage as a routine update from security software vendor CrowdStrike inadvertently caused computers to crash worldwide. Flights were cancelled, hospitals were shut down, and banking was disrupted. CrowdStrike clarified early in the day that the incident was NOT a cyber attack, but rather a (really) bad update, and a fix was available pretty quickly.  Still, undoing the damage was a major effort.  What can we learn from this?

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