Technology Advisor Blog



Know where your Recovery Disks are!

Posted by Ann Westerheim on 5/21/12 9:08 AM

If you get a severe virus on your computer, or some sort of other system corruption, and it doesn't look like your system will ever work right again, don't panic!  It's possible to recover your system to its original state IF you have all your disks!

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Tags: HP Recovery Disk, Rebuild a computer





How to Import Multiple Calendar Entries in Outlook 2010

Posted by Ann Westerheim on 5/9/12 3:55 PM

At the start of the Spring soccer season, I had the task of making sure all the practice and game times for my family got posted in my Outlook calendar.  With a game every weekend, and two practices during the week (times two teams), an entire season's worth of entries would have taken a long time.  The good news is that the soccer league made it easy by enabling an export of the calendar right on their web site.  With a simple click of the link to "Download for MS Outlook", they had already set up an export of the data, and all I had to do was import it into Outlook.

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Tags: Outlook 2010, Calendar, Import





Problems with Intuit (QuickBooks) Merchant Services and Internet Explorer 9

Posted by Ann Westerheim on 5/2/12 3:11 PM

Keeping your computer system up-to-date is important, but every once in a while an update can cause a problem.  Recently, Internet Explorer 9 caused some trouble with Intuit Merchant Services.  In our office, what we saw is that hitting the "submit" button to complete a transaction did nothing at all (no error message, no response).  If you clicked away to "cancel", then an error message would appear.  Turns out there are several symptoms reported:  web pages missing information or not rendering properly, downloads not working, "Page Cannot be Displayed" when accessing known good links, and similar problems. 

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Tags: Intuit, QuickBooks, Merchant Services, Internet Explorer 9





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