As many of us have our head in the clouds for Halloween that is on a Friday this year, something spookier has grabbed folks’ attention this week. On Monday October 20th, people noticed that something was off. Social media apps taking minutes to send messages or to send at all, streaming shows not loading properly, difficulties in sending deposits through Venmo, or even grabbing a drink from Starbucks and their POS systems are down. The cause: AWS had an outage that lasted for over half a day on Monday (great way to start off the week amiright?) For many, frustration and eagerness took over as they could only wait for this to be resolved. But just how many internet services and applications were affected?
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AWS Global Outage-The Importance of Backup Drives For Business & Personal Use
Posted by Sarah Carroll on 10/24/25 9:59 AM
Tags: electronic documents, network security, cybersecurity, Internet Outage, google, AWS Outage, AWS
What Really Happens When Your Email Gets Hacked (And How to Stop It)
Posted by Ann Westerheim on 10/17/25 4:08 PM
This week, we received what looked like an official Request for Proposal (RFP) email from a local business we know. It was well-written, professional, and completely believable.
Read MoreTags: eMail, cybersecurity, hack
Cold Weather Setting In, Cold Call Scams (Vishing) Are on The Rise
Posted by Sarah Carroll on 10/7/25 4:29 PM
October is here, and threat actors are ramping up their attacks to the point where its… spooky.
While Halloween is coming up, Thanksgiving and Christmas are also on the horizon, it’s more evident than ever we must remain hypervigilant and not fall for these intricate phishing attempts.
In September, many folks and including some of us in the office, experienced a rise in spam (Vishing) phone calls. You may be wondering ‘Where are all these unknown numbers coming from?” If you’re like me, when you notice an unknown caller ID notify your phone, you never pick up. However, not everyone is like that. However, the Ekaru team is here to teach you all about cold calling scams, how to identify them, reasons why they are potentially occurring, and the steps/services we provide to help protect yourself and others from falling into their trap.
Read MoreTags: small business, security protection, small business technology, small business technology advice., Phone System, cybersecurity, ransomware, cybersecurity, security awareness training, cybersecurity training, Cybersecurity Awareness Training
Choosing the Right MSP For Your Businesses Needs-Why Ekaru Is a Great Fit
Posted by Sarah Carroll on 10/3/25 12:14 PM
When businesses become further established and credible within their community, the conversations of increasing security measures, budgeting, and overall work morale begin to initiate for further discussion. Understandably, maintaining a growing business can be challenging and shifting your priorities, sometimes causing the complacent “My business won’t get hacked, I’m safe it won’t happen to me.” This type of thinking can backfire especially if you’re not paying close enough attention - there is no "Security by Obscurity"! At the end of the day, we have all been there and sometimes had to pay for the consequences.
Since there are so many aspects to a business that can pull you in several directions at once it’s hard to pinpoint where to begin conversations on cybersecurity needs. That’s where Ekaru comes in to provide you with the best IT solutions in the Boston Massachusetts area. To make informed decisions about your cybersecurity needs aligned within your budget.
Tags: small business, responsiveness, Monitoring, support, small business technology advice., cybersecurity, online safety, Cybersecurity, Social Media, Cybersecurity Awareness Training
Why DMARC Matters: A Real-Life Voicemail Scam Example Every Business Should See
Posted by Ann Westerheim on 9/22/25 12:44 PM
Last week, I didn’t even see a suspicious voicemail notification in my inbox - and that’s the point! Our email security blocked it before it ever got to me. At first glance, the message looked pretty legitimate. It was well-formatted, had a sense of urgency - “Your voicemail system has received a new message. Review it promptly to stay updated”, and looked like something that could easily trick someone into clicking.
Read MoreTags: eMail, cybersecurity, DMARC, Cybersecurity Awareness Training
Got Electronics? Join Us For Ekaru's Quarterly Electronics Recycling Event!
Posted by Sarah Carroll on 9/18/25 4:45 PM
Aside from Ekaru’s qualified team providing IT solutions and cybersecurity awareness training, we enjoy giving back to our community.
When you purchase a new device such as a laptop, monitor, or a new smartphone, the first step is transferring all your essential data to the new device. Once you’ve transferred all the essentials, you’re left with your former device, inactive and collecting dust on the shelf.
Understanding the materials that create these tools we use in our everyday lives, it’s evident that you cannot just discard these devices in normal everyday trash bins.
Does this resonate that you recently got that new iPhone, MacBook or monitors? That’s where we come in! Our team at Ekaru hosts quarterly electronics recycling events supported by eWaste.
Read MoreTags: computer security, computer, technology, Security Requirements, productivity, small business technology advice., cybersecurity, data security, cybersecurity training, electronics recycling, Cybersecurity, Social Media
Goodbye Windows 10, Hello Windows 11: What Local Businesses Need to Know Before October 14, 2025
Posted by Ann Westerheim on 9/12/25 12:51 PM
Microsoft has officially announced that Windows 10 support will end on October 14, 2025. After that date, no more free security updates will be released. For small businesses, this isn’t just a technical detail - it’s a security and business risk. Cybercriminals often target outdated systems, and without regular patches, Windows 10 devices will quickly become vulnerable.
Read MoreTags: Microsoft, cybersecurity, windows 10
Ekaru Achieves Generative AI Certification from Breach Secure Now to Lead Clients in Secure, Strategic AI Adoption
Posted by Ann Westerheim on 9/3/25 6:18 PM
Ekaru, a trusted provider of managed IT and cybersecurity services, is proud to announce that we are now Generative AI Certified by Breach Secure Now (BSN). BSN is a leading provider of human-centric cybersecurity, AI awareness, and productivity training. This industry-first certification empowers our team to confidently lead clients through the complexities of AI adoption - safely, strategically, and securely.
Read MoreTags: small business technology, cybersecurity, AI
For those that are heading back into the school education system, student, teacher, or administrative professional, this blog is just for you!
In the summertime, business general activity is low, however cybercriminals utilize this time to calculate an abundance of phishing scams to isolate, rush, and cause anxiety within the victim. Once fall hits, these tactics are no different, just using another mask to hide their cyber threats in plain sight.
Tags: Monitoring, business continuity, cybersecurity, ransomware, cybersecurity, cybersecurity training, Security Awareness, IT services Boston, Artificial Intelligence
Business Safety from Cyber Attacks Is as Important as Your Personal Safety
Posted by Sarah Carroll on 8/26/25 4:41 PM
For a lot of us, to put our best selves forward, we need peace of mind that ‘home’ is safe. According to USA Today, devices such as Ring, wyze and other forms of surveillance cameras have seen a significant increase in popularity for folks to monitor their own front door, their children or pets while on a trip, or just simply having that confirmation that your significant other arrived home safely. In other cases, it provides full streaming, detecting motion indoors/outdoors, two-way talk, and more.
Read MoreTags: Monitoring, business continuity, cybersecurity, cybersecurity training, Cybersecurity, Travel