Technology Advisor Blog

As many of us have our head in the clouds for Halloween that is on a Friday this year, something spookier has grabbed folks’ attention this week. On Monday October 20^th, people noticed that something was off. Social media apps taking minutes to send messages or to send at all, streaming shows not loading properly, difficulties in sending deposits through Venmo, or even grabbing a drink from Starbucks and their POS systems are down. The cause: AWS had an outage that lasted for over half a day on Monday (great way to start off the week amiright?) For many, frustration and eagerness took over as they could only wait for this to be resolved. But just how many internet services and applications were affected?

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We're often asked about the different options available for Internet access.  You may be moving your office, or perhaps you need an upgrade in speed and reliability because you're going with a VoIP phone system.  You may also have moved to a cloud-based mission critical business application and you want a secondary connection for redundancy.  

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Yesterday afternoon users across the country lost Internet access for about two hours.  Some users had intermittent outages and slow downs, and some lost connectivity altogether.  All our clients with Comcast Internet were affected and we were on the phone non-stop talking to businesses who were disrupted by the outage.  The map above from downdetector.com shows the impact was nationwide.

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