Technology Advisor Blog

We've recently heard from several clients who received letters from Verizon about the retirement of traditional copper phone lines - particularly at their homes.

Linda also recently received one of these letters from Verizon, and it got us talking.  She still keeps an old-fashioned corded phone in her basement - not because she's nostalgic for the days of tangled phone cords, but because it has served a very practical purpose:  When one of those big New England storms comes through and the power goes out, that old phone still works.  No electricity. No Wi-Fi. No modem or router. Just plug the phone into the copper phone jack and get a dial tone!

If you received a letter too, you may be wondering: What does this mean? Is my phone line going away? And do I need to do anything?

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Are you someone that does not want any trace of work on your phone with the intent of separate work from home? Well, you’re not alone.
It’s understandable that you would want to have a personal device that has no affiliation to work or receive any work-related phone calls. However, with threat actors ruthlessly and creatively generating scams for folks to fall victim to, it’s important to understand the benefits of using multi factor authentication across multiple devices.

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October is here, and threat actors are ramping up their attacks to the point where its… spooky.
While Halloween is coming up, Thanksgiving and Christmas are also on the horizon, it’s more evident than ever we must remain hypervigilant and not fall for these intricate phishing attempts.

In September, many folks and including some of us in the office, experienced a rise in spam (Vishing) phone calls. You may be wondering ‘Where are all these unknown numbers coming from?” If you’re like me, when you notice an unknown caller ID notify your phone, you never pick up. However, not everyone is like that. However, the Ekaru team is here to teach you all about cold calling scams, how to identify them, reasons why they are potentially occurring, and the steps/services we provide to help protect yourself and others from falling into their trap.

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At Ekaru, we've been partners with GoTo for several years now, and we've helped design, configure, install, and support phone systems for many local businesses in the greater Boston area.  We've been using the system in our own office for several years, and the visual dial plan editor, the ability to work from everywhere, and integrated video conferencing are compelling features.  Recently several of the local businesses we work with have taken the next step to implement "call center" features.

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It's a New Year - Are you tired of your old phones?

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