Technology Advisor Blog



Don't Let Cyber Crime ruin your holiday!

Posted by Ann Westerheim on 11/27/17 3:29 PM

Today is Cyber Monday, and that means that billions of transactions will occur on line.  That also means, as TransUnion puts it, "what's convenient for shoppers can also be a huge opportunity for savvy identity thieves, who steal information provided on Internet transactions for their own monetary gain."  

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Tags: cybersecurity





Internet Outages Across the Country Yesterday - What Happened?

Posted by Ann Westerheim on 11/7/17 8:36 AM

Yesterday afternoon users across the country lost Internet access for about two hours.  Some users had intermittent outages and slow downs, and some lost connectivity altogether.  All our clients with Comcast Internet were affected and we were on the phone non-stop talking to businesses who were disrupted by the outage.  The map above from downdetector.com shows the impact was nationwide.

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Tags: disaster recovery, Internet Outage, Comcast





Tech Tip: How to easily document computer steps

Posted by Ann Westerheim on 11/1/17 10:51 AM

Here's an awesome Microsoft Windows feature you probably didn't know about.  The Windows Steps Recorder can be used to record your screens and document the steps taken for a specific computer task. With this feature, you can create how-to documents or document problems for you or someone else to refer to later.  If you're trying to help someone solve a computer problem, this is also an easy way for them to show you what they're having trouble with - identifying the exact steps.  What a great tool!

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Tags: Computer Tip, Windows Steps Recorder





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