Technology Advisor Blog

Keep Your Company Running Smoothly with Ekaru’s Enterprise IT Services

Posted by Ann Westerheim on 4/1/20 12:11 PM

enterprise IT services

Companies across industries are experiencing unprecedented stress and pressure right now on account of the COVID-19 pandemic. Offices are shutting down, employees are working remotely, and the sense of structure your team was accustomed to may be starting to feel like a distant memory. 

These dramatic changes are hitting small to medium-sized businesses especially hard, as they may not have the same kinds of internal resources that are available to a larger corporation. This rings particularly true when it comes to remote IT services for small businesses. And since your newly remote workforce needs consistent and reliable access to the tech and tools that help them do their jobs, this can prove challenging.

If you’re looking for remote IT support for small business teams, then Ekaru is here to help. We know how stressful our current situation is, and we’re committed to providing enterprise IT services so you and your team can keep your company fully operational. Here’s just a glimpse into what form our enterprise IT services can take: 

Data Backup, Recovery, & Disaster Prevention

Your company’s data is the backbone of your entire organization. Without it, you might as well be adrift at sea. And with most teams now working remotely, you need to make sure your company not only has access to the data they need (more on that in a moment) but also that that data is secure, backed up, and not at risk to disappear when it’s needed most.

At Ekaru, we operate off of a “Prevent, Detect, Recover” strategy for your data. We’ll work alongside you and your team to identify essential data, outline a backup plan (and train users to implement it when needed) that will fit your budget, regularly monitor your data backups, run tests to make sure everything is running smoothly, and if worse comes to worst, support you in the data recovery process.

Easy-to-Access Cloud Storage

For a remote workforce to truly thrive, it needs to access any data it may need whenever it may need it. With Ekaru’s services, you’ll be able to get into your files from anywhere you are and from any device that you may be using. 

This means you can share data across your business and synchronize files with your team so you’ll never encounter an out-of-date document again. Our cloud storage services will protect your data with an AES 256 encryption, so you can rest easy knowing that your data is securely stored away in a place only the people you want to access it can access it.

Remote Enterprise IT Services For All Your Needs

Not every company has access to the full range of enterprise IT services and support they may need, and Ekaru wants to bridge that gap. We’ve made it our primary mission to provide enterprise IT services for small businesses, medium-sized businesses, and anyone who needs an extra bit of technical expertise. 

Where some IT support teams operate off of a “break/fix” mentality—where you have to wait for something to go wrong before they can help—Ekaru’s philosophy is centered on constantly and proactively monitoring and maintaining your network so your business stays productive, no matter what

You don’t need an entire IT department to stay afloat during these trying times. With our team of highly-trained technology professionals on your side, your small to medium-sized business can have the highest quality remote IT support at a price that works for your company’s budget. We have the enterprise IT management tools and solutions you need to meet all of your IT needs and to help you continue to make strides toward the continued pursuit of your business goals.

Tags: data backup, cloud, data security, remote work

Dropbox - Know when to use it (and when not to!)

Posted by Ann Westerheim on 10/28/11 4:21 PM

DropBoxYesterday, during a meeting with a local business group, we started talking about data backup, and one of the attendees mentioned she's using Dropbox to backup the book manuscript she's been working on for a year.  While Dropbox is THE hot new Internet start-up (check out the recent article in Forbes), and it's a beautifully simple tool for collaboration and mobility, I cringed at the thought of relying on this service to protect a years worth of work.  I strongly suggested that she set up a secondary backup for her work, and also mentioned to the rest of the group to check into security and privacy concerns. 

Last year there was a serious security breach at DropBox during which for several hours, any user could access any account with any password. If you're not very concerned about the privacy of your documents, this in itself may not scare you away, but it opens up the door of where else there might be deficiencies.

In Ed Bott's blog post today on ZDNet - Sorry Dropbox, I still don't trust you, he highlights several other concerns.  Last year he canceled his account after the security breach, and then recently opened a new account to collaborate with co-workers.  After being alarmed when he received a referral thank you from someone he didn't know, he questioned again whether a full security audit was ever performed.

Bottom line, Dropbox is an outstanding tool for mobility between your computer, laptop, smartphone and tablet, and it's an outstanding collaboration tool, but think twice before using it for confidential documents, and don't use it as a primary backup of your work.


Tags: data backup, Dropbox, mobility, collaboration

How to Pick the Right Backup Software for your Small Business

Posted by Ann Westerheim on 11/22/10 8:56 AM

A question we get asked a lot is "What's the best backup solution for my small business?".  The good news and bad news is that there are a lot of choices.  So many choices that it can be overwhelming.  Here are a few considerations to think about:

1.  Get the backup off-site.  If there is a disaster in your office building and your back up is on site, you risk losing everything.  Make sure your backup gets out of the building either by physically removing the media, or transmitting it on-line.

2.  The backup should be encrypted.  Data protection laws often require this, but even if you're not dealing with protected information, you don't want your valuable business information in the wrong hands.

3.  The backup should be automatic.  Relying on someone to remember to run a backup and take the backup off site every day is risky.  On-line data storage costs have decreased dramatically over the past few years, so it's now affordable to transmit everything off site automatically.

4.  How often do you need to backup your data? Once a day is probably not enough. 

5.  Calculate the impact of downtime on your business. Your data can't be reproduced, so at a minimum your critical business data needs to be protected, but also consider the impact of down time.  Using an imaged-based backup can help you recover a lot faster in the event of a disaster, because you won't need to spend a lot of time installing software and customizing settings when you try to recover.

When you explore options to backup your data, don't get overwhelmed with all the technical buzz words.  Stay focused on what's needed to protect your business, and then look at the technical options.

Tags: small business, data backup

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