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A few clients have asked us about recent notifications received from Network Solutions (and others): "Action Required: Notice Regarding Your Domain Name(s)". In this day and age, we recommend that all users stay alert when opening email, and we welcome questions about the legitimacy of received mail - better safe than sorry!
This notification states as follows:
"This notification is being sent to you as a contractual requirement of the Internet Corporation for Assigned Names and Numbers (ICANN) WHOIS policy. When you registered your domain with us, you agreed to keep your contact information in Account Manager current, and the WHOIS policy mandates that we ask you to verify and/or update this information periodically. Further, ICANN requires us to remind you that providing inaccurate or dated contact information may be grounds for domain name cancellation."
In this case the message IS legitimate, and we always recommend as an extra precaution that you go straight to the website in question (in this case, the company you registered your domain name with, typically Network Solutions), rather than clicking through the link in the website. Yes, we just said the email was "real", but as a "best practice", don't follow links in emails when you don't have to.
You don't have to reply to the email, it's just a reminder to check that the current information is still valid, and t
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