Outlook has a time saving "autocomplete" feature that's a big help most of the time, but can sometimes cause issues. When you compose a new email message in Outlook, as you start to type in the first few letters of the recipient's email address, you'll see that Outlook will have suggestions for you based on who you have emailed before. This is a great time saver, and over time your list will grow. An important thing to know, is that it's not actually your address book, it's a cached list of anyone you have emailed in the past.
Technology Advisor Blog
Removing entries from your Outlook email "nickname" cache
Posted by Ann Westerheim on 6/5/14 9:29 AM
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Tags: Outlook, autocomplete, nickname, .nk2