Technology Advisor Blog



Color Coordinating Your Microsoft Outlook Inbox For Boosted Productivity

Posted by Sarah Carroll on 4/8/26 1:36 PM

Have you noticed your inbox becoming more cluttered? Are you using flagged messages to keep track of important messages and everything else gets lost in the noise of your active inbox? Well, you’re not alone, and there’s a rather colorful solution to assist with organizing your emails that transforms how you interact with your inbox! Emails are more than just keeping in contact with your colleagues and vendors, it’s a task manager, documentation hub, and what keeps your overall daily operations functioning. However, without a structured approach to organization, Outlook can quickly become overwhelming, leading to missed deadlines, overlooked messages, and increased stress.

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Tags: Outlook, Microsoft Outlook, small business technology advice., cybersecurity, Tech Tips





AI In Moderation: Protecting Your Business with an AI Acceptable Use Policy

Posted by Sarah Carroll on 3/26/26 5:01 PM

With the increased usage of AI in our daily lives and the integration into our daily workflow, scammers have found sophisticated ways to target individuals and multiple enterprise businesses alike. For businesses, an essential procedure to consider is monitoring your employees’ AI usage, whether through authorized AI tools, data protection and privacy, along with prohibited uses.

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Tags: small business technology advice., Artificial Intelligence, AI, AI Acceptable Use Policy, AI AUP





Spring Cleaning Your Electronics: How to Free Up Space and Protect Your Data

Posted by Sarah Carroll on 3/19/26 9:51 AM

Spring is just around the corner! You know what that means? It’s time for your annual spring cleaning for clothing, around the house cleaning, and anything that no longer serves you. Today, we will be focusing on spring cleaning: Technology edition.

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Tags: seized laptop, technology, small business technology advice., cybersecurity, electronics recycling





Before You Buy on Amazon: Consider the Official Computer Website First

Posted by Sarah Carroll on 2/25/26 2:23 PM

Amazon provides users with an extensive ecommerce platform, with purchases ranging from clothing, games, kitchen, niche topics, home décor, technology, and more right at your fingertips. Exceptional delivery time on everyday items, insightful reviews, and a great return policy. Though Amazon has millions of official and 3rd party sellers using its ecommerce platform in showcasing their products & services, there are risks to be aware of especially when buying laptops.
In recent months, we have heard reports of users buying computers from Amazon with complicated issues regarding unclear support policy plans and overall, not what they were expecting. In today’s blog post, we are going to discuss key risks that come with purchasing from 3rd party sellers on Amazon, with misleading specs and even receiving used items.
At Ekaru, our goal isn’t to instill fear but provide users with the most up-to-date cybersecurity findings to help you make informed decisions. Especially when it comes to your devices and overall cybersecurity hygiene. Located in Westford MA, we work alongside multiple small and medium-sized businesses in the Boston metropolitan area ranging from doctor offices, construction, attorney offices, accounting, and so much more.

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Tags: laptop, small business, RAM, small business technology advice., specifications, cybersecurity





Tips For Safekeeping Your Devices During The Holidays

Posted by Sarah Carroll on 12/23/25 4:30 PM

The holidays are here, many larger companies have gone on company freeze, while many smaller businesses are beginning to close their devices to focus on family instead of work. During this time, it’s essential to ensure all safeguards are set up, that way cybercriminals don’t find an opportunity to cause havoc while you’re away.  As your expert IT cybersecurity ally, we will discuss the steps you and your business should initiate in terms of updates, network safety, and phishing attempts before you clock out of the office.

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Tags: security protection, Monitoring, security patches, small business technology, small business technology advice., cybersecurity, ransomware, cybersecurity, Cybersecurity, Travel, Cybersecurity, Social Media





Homograph Attack-Font Characters Hidden In Plain Sight

Posted by Sarah Carroll on 11/6/25 10:14 AM

In Ekaru’s previous blog, we went over how typos can unexpectedly lead you to mimicked websites designed by hackers to steal your personal information. But what if I told you that on top of having to be hyper vigilant of spelling, you also need to check a URL’s characters if all letters are from the same font?
Tricks hackers use to scam unsuspecting individuals usually consist of spam texts, phishing emails impersonating reputable companies, scams claiming you owe a specific amount of money, creating a sense of urgency - all are attempts to fatigue you and steal your information. For some, these tricks have become easy to spot due to recognizing the signs from their intensive cybersecurity awareness training. However, bad actors use evolving technology and strategies to improve their game and become harder and harder to detect.
One of their strategies to become harder to detect, is the usage of visuals in random letters from different fonts. This is a term we call Internalized Domain Name (IDN) Homograph attack.

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Tags: phishing, Monitoring, technology, small business technology, small business technology advice., Cybersecurity, email scams, cybersecurity, DNS Protection, Homograph Attack





Cold Weather Setting In, Cold Call Scams (Vishing) Are on The Rise

Posted by Sarah Carroll on 10/7/25 4:29 PM

October is here, and threat actors are ramping up their attacks to the point where its… spooky.
While Halloween is coming up, Thanksgiving and Christmas are also on the horizon, it’s more evident than ever we must remain hypervigilant and not fall for these intricate phishing attempts.

In September, many folks and including some of us in the office, experienced a rise in spam (Vishing) phone calls. You may be wondering ‘Where are all these unknown numbers coming from?” If you’re like me, when you notice an unknown caller ID notify your phone, you never pick up. However, not everyone is like that. However, the Ekaru team is here to teach you all about cold calling scams, how to identify them, reasons why they are potentially occurring, and the steps/services we provide to help protect yourself and others from falling into their trap.

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Tags: small business, security protection, small business technology, small business technology advice., Phone System, cybersecurity, ransomware, cybersecurity, security awareness training, cybersecurity training, Cybersecurity Awareness Training





Choosing the Right MSP For Your Businesses Needs-Why Ekaru Is a Great Fit

Posted by Sarah Carroll on 10/3/25 12:14 PM

When businesses become further established and credible within their community, the conversations of increasing security measures, budgeting, and overall work morale begin to initiate for further discussion. Understandably, maintaining a growing business can be challenging and shifting your priorities, sometimes causing the complacent “My business won’t get hacked, I’m safe it won’t happen to me.” This type of thinking can backfire especially if you’re not paying close enough attention - there is no "Security by Obscurity"!  At the end of the day, we have all been there and sometimes had to pay for the consequences.
Since there are so many aspects to a business that can pull you in several directions at once it’s hard to pinpoint where to begin conversations on cybersecurity needs. That’s where Ekaru comes in to provide you with the best IT solutions in the Boston Massachusetts area. To make informed decisions about your cybersecurity needs aligned within your budget.

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Tags: small business, responsiveness, Monitoring, support, small business technology advice., cybersecurity, online safety, Cybersecurity, Social Media, Cybersecurity Awareness Training





Got Electronics? Join Us For Ekaru's Quarterly Electronics Recycling Event!

Posted by Sarah Carroll on 9/18/25 4:45 PM

Aside from Ekaru’s qualified team providing IT solutions and cybersecurity awareness training, we enjoy giving back to our community.

When you purchase a new device such as a laptop, monitor, or a new smartphone, the first step is transferring all your essential data to the new device. Once you’ve transferred all the essentials, you’re left with your former device, inactive and collecting dust on the shelf.
Understanding the materials that create these tools we use in our everyday lives, it’s evident that you cannot just discard these devices in normal everyday trash bins.

Does this resonate that you recently got that new iPhone, MacBook or monitors? That’s where we come in! Our team at Ekaru hosts quarterly electronics recycling events supported by eWaste.

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Tags: computer security, computer, technology, Security Requirements, productivity, small business technology advice., cybersecurity, data security, cybersecurity training, electronics recycling, Cybersecurity, Social Media





From AI to Ransomware: July’s Biggest Cybersecurity Threats & How We Can Help

Posted by Sarah Carroll on 8/5/25 4:07 PM

As we begin a new month, cybersecurity trends continue to evolve, keeping us in the industry on our toes.
Today’s world of cybersecurity, cybercriminals and hackers use tactical, socially engineered techniques, targeting large and small businesses in stealing their personal information at an alarming rate. At Ekaru, we have seen businesses become targets for these attacks and have provided them with tools to identify their approach and react accordingly to a variety of scenarios. Our goal is to have businesses acquire the resources they need to be aware of cybersecurity, while also being your helpful ally in an unprecedented evolving geopolitical climate a phone call or email away.

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Tags: security protection, small business technology, small business technology advice., cybersecurity, ransomware, cybersecurity, security awareness training, cybersecurity training, ransomware protection





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