Technology Advisor Blog

When businesses become further established and credible within their community, the conversations of increasing security measures, budgeting, and overall work morale begin to initiate for further discussion. Understandably, maintaining a growing business can be challenging and shifting your priorities, sometimes causing the complacent “My business won’t get hacked, I’m safe it won’t happen to me.” This type of thinking can backfire especially if you’re not paying close enough attention - there is no "Security by Obscurity"!  At the end of the day, we have all been there and sometimes had to pay for the consequences.
Since there are so many aspects to a business that can pull you in several directions at once it’s hard to pinpoint where to begin conversations on cybersecurity needs. That’s where Ekaru comes in to provide you with the best IT solutions in the Boston Massachusetts area. To make informed decisions about your cybersecurity needs aligned within your budget.

What is an MSP?

An MSP stands for Managed Service Provider within the IT industry, providing services for businesses in a proactive manner rather than waiting for problems to occur (often referred to as "break fix").  

What to Look for in an MSP

When searching for an MSP IT support within your area, ask yourself the following:

• Do they provide proactive support & monitoring in the cases an an emergency or any unusual activity?
• If my business expands, will they be reliable in helping my team grow with new devices as needed?
• How much knowledge are their team able to provide when working with issues onsite or remote?
• Is it easy to get ahold of them in the case of conflict or an emergency?
  
  
  These are all valid questions that are important for you to consider when your team is ready to take the next step in protection and cybersecurity.

Services Ekaru Provides for Cybersecurity:

• Outsourced IT: Our team is built up of field techs that can be onsite for businesses in times of need. While also being able to work remotely balancing multiple tasks to ensure your business is all set with no proceeding issues.
• Helpdesk: When you realize there is an issue, we are always a phone call away. You will always have a person to communicate the issues that arise with your devices, and we will do our best to resolve your concerns with kindness, and a friendly attitude.
• Network Monitoring: Ekaru’s team overlooks multiple applications across multiple businesses, keeping up with compliance protocols and ensuring there is no suspicious activity within these servers. In the case they do find something unusual from monitoring, it is addressed before it ever escalates into a larger problem.
• Backup and Disaster Recovery: Following into network monitoring, is disaster and backup recovery. While we do not fully take on incident responses when there’s been a cybersecurity incident, we do work with other teams that help with cybersecurity incidents and assist in the recovery process.
• Cloud Services: We have many licenses with Microsoft 365 and our team is happy to explain what each application provides benefit for you and your team.
• IT Strategy: At Ekaru’s core, we are friendly and helpful. We understand subjects within the IT field may be ultimately confusing when you are maintaining several other tasks at hand. We are here to provide you with a plan that works for you and your team, along with your budget as we understand costs can be expensive and we want to accommodate the best way we can for your needs.

Why Ekaru is A Right Fit For You

At Ekaru, we understand no two businesses are alike. Our mission is to provide tailored, proactive, and cost-effective IT solutions to small and medium sized businesses to help them thrive in an evolving geopolitical climate. Here’s why companies and clients choose (and stay with us).

• Proven experience: We have over 20+ years of experience working with industries within healthcare, finance, law, manufacturing, we understand and respect compliance requirements, daily workflows and business pressures that need to be addressed for smooth operations.
• Proactive, 24/7 Monitoring Across All Devices: Sometimes, things may appear fine until they’re not. We proactively look across devices for any unusual activity 24/7. That way, if we notice something, we’ll catch it and eliminate the issue before it affects your workflow daily operations.
• Dedicated support: Our front desk sees each call with equal importance and personalization. You are not a ticket number; you’re a partner that we will continue to build meaningful relationships and ensure we are aligned with your simple or complex IT needs.
• Extensive Cybersecurity Training: Our team provides exceptional tools and resources for cybersecurity training. Aligned to meet your needs and maintain all trending cybersecurity threats that have occurred. That way you and your team will have an exceptionally easier time identifying a cybersecurity threat and handling it promptly.
• Flexible budgets: We communicate and offer clear, scalable plans tailored to your actual needs.

Ready to Make the Switch?

The right MSP provider does not just manage your IT services; they empower your business to have the right foot forward every day and week. At Ekaru, we thrive on providing friendly, helpful, and collaborative approaches to your security, while also feeling as if we are a part of your own personalized team to bring you peace of mind through all the constant technobabble.

Interested in seeing the services we provide, and which ones may be a great fit for you? Let’s connect!
Give us a call today for a free 15-minute consultation at 978-692-4200. Or email us from our website at info@ekaru.com or visit our website at www.Ekaru.com to learn more!

Choose an MSP that goes above and beyond, choose Ekaru!