Technology Advisor Blog



Sarah Carroll

Recent Posts

Cybersecurity Basics: What Is Multi-Factor Authentication and Why Does It Matter?

Posted by Sarah Carroll on 6/13/25 7:23 PM

Before social media and the responsibility of maintaining multiple accounts, folks tended to keep their passwords written down on paper, stored in what they considered a safe place, or saved into their phone. These are dangerous cybersecurity risks being practiced and they need to be addressed promptly.
The problem is passwords are often weak, reused or exposed in personal data breaches that are out of your control. In the last decade, we have been introduced to Password Managers and following right after, Multi-Factor Authentications (MFA). Both provide thorough measures to protect users’ information and safety. As an effect, this shield has caused bad actors to get creative and find other tactics to infiltrate your systems.
We’re going to go over what MFA is and why it matters to implement for your small business and in personal life or really, anywhere it’s available!

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Tags: security protection, Monitoring, small business technology advice., cybersecurity, Privacy, security awareness training, cybersecurity training, managed IT services in Boston, Multi-Factor Authentication, MFA





How to Spot a Phishing Email: A Quick Guide for Small Business Teams

Posted by Sarah Carroll on 6/12/25 2:39 PM

Have you ever been hooked to a phishing attempt? Did you know that phishing is involved in 70% of breaches? Whether it’s an email, phone call, or text message, these are some of the common ways bad actors use to obtain your personal and financial information for malicious gain. Phishing emails were introduced into our lives decade(s) ago and have grown increasingly creative and sophisticated with native language use and perfect grammar.

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Tags: small business, phishing, Cybersecurity, email scams, cybersecurity, ransomware, data security, spoofing, Security Awareness, email spoofing





Local Targets: Spoofing Scams Are Closer Than You Think

Posted by Sarah Carroll on 6/5/25 12:14 AM

Before AI consumed our media on a daily basis, spoofing would often impersonate important figures in our lives with the malicious intent of sending misinformation for money and spreading malware. Now with AI, it has become even harder to identify these attempts to protect our friends and loved ones from the headache known as cybercrime.

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Tags: computer security, cybersecurity, ransomware, cybersecurity, spoofing, cybersecurity training, Caller ID Scam





Daily AI, Daily Dangers? A Wake-Up Call for Smart Use

Posted by Sarah Carroll on 5/30/25 12:23 PM

By this weekend, we will be halfway through 2025. It’s mind-boggling how quickly the year passes by when you take a moment to reflect. But also, how scammers can consistently create powerful, malicious tools using AI in high volumes.

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Tags: Desktop, business continuity, Internet usage, cybersecurity, ransomware, cybersecurity, ChatGPT, Artificial Intelligence





Reducing Email and Contact Form Spam For Your Business

Posted by Sarah Carroll on 5/23/25 9:48 AM


You've got mail!  You see the notification - someone just filled out your website's contact form.  Your heart skips.  Could it be a new client?  As soon as you read the inquiry, your smile begins to fade as you realize it's just another bot selling you something (or worse!).

Whether it's your email or website, contact forms are a vital part to any form of communication. It’s a great opportunity for potential leads and clients to get into contact to ask questions, get to know your business, and request products and services. While it is great to have an outlet for communication for existing and potential clients, spam messages aren’t too far behind. When spam messages begin to flood your inbox with messages that are irrelevant, contain bots and even posing security risks, it makes guiding through contact form submissions a time consuming effort. Contact form spam can cost you and your business time, security and potentially missed opportunities.

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Tags: Cybersecurity, email scams





How Supply Chain Cybersecurity Risks Can Affect Your Business

Posted by Sarah Carroll on 5/9/25 12:27 PM

To keep up with high demands for thousands of businesses, global supply chains have become more dependent on technology. Becoming more dependent on technology equals a greater risk of being exposed to evolving cyber threats. One of the biggest hurdles for cybersecurity is the huddled mindset that if it is not directly happening in my backyard, then it doesn’t apply to me. In 2025 alone, this has become a pivotal year, where the need for businesses to implement cybersecurity is no longer optional, but essential to staying safe.

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Tags: cybersecurity, ransomware, Privacy





April 2025: A Wake - Up Call for Healthcare Cybersecurity

Posted by Sarah Carroll on 5/2/25 3:00 PM

With the start of the new month and Tax season now over, cybercriminals are beginning to shift their focus on to new trends. This time targeting tech and healthcare giants for patient sensitive information out by the millions.
I’m sure you all have heard it before ‘I’m just one person and keep my circle small, I’m not going to fall victim to a cybercrime. I’m so careful.’ Or even; “I just use the necessities and take what I believe are the cautionary steps”. Until you’re not. Even just this morning a colleague received a phishing text claiming they saw their ‘resume’ and had a job opening with no further context. They pointed out the message’s red flags, which included a high amount of compensation for said job, no description of position or company name and contact information did not match. As annoying as it is to receive these types of unwanted messages, the attempt likely came from the individual placing their email to receive newsletters & updates of a product and service of their choosing. Not expecting their email or any other additional information to be involved for phishing attempts.

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Tags: computer security, small business technology advice., cybersecurity, ransomware, cybersecurity, data security, incident response





Cybercrime Soaring in the 2020s - Businesses and People at Risk

Posted by Sarah Carroll on 4/25/25 12:35 PM

With the development of generative AI becoming more sophisticated for both positive and malicious intent, it’s no surprise there has been an increased surge of cybercrime happening all around the world.
In 2024 alone, we can see these reflect in the 33% increased losses in the US compared to the previous year 2023. According to the FBI Internet Crime Complaint Center (IC3), losses from cybercrime in 2024 exceeded $16 billion, with the top three causes of financial loss stemming from phishing, extortion, and personal data breaches. Important note: When it comes to data incidents, the difference in context is that data incidents are suspicious activity occurring across accounts. A data breach refers to the confirmation of systems being given unauthorized access with malicious intent with financial loss.

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Tags: phishing, Cybersecurity, email scams, cybersecurity, Artificial Intelligence





Keeping Up With All Things Microsoft - April 2025

Posted by Sarah Carroll on 4/18/25 12:19 PM

Did you know that in October, Microsoft will no longer be operating on Windows 10? Or that Microsoft is disabling ActiveX controls within the month of May? Are you aware that Microsoft’s April security updates intentionally added a folder that you must NOT delete? As a small business utilizing all your team’s energy and resources, it can be overwhelming keeping up with the multiple security updates ensuring your business’ safety.

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Tags: Microsoft Updates, cybersecurity





Credit Card Fraud Is a Headache and Business Cybercrime Is a Full-Blown Crisis

Posted by Sarah Carroll on 4/11/25 9:10 AM

Did you know that 28% of consumers have fallen victim to credit card fraud in the last year? With nearly a third of people affected, it’s no surprise that 37% report feeling anxious about their credit card accounts being compromised. Families and career-driven individuals are especially on edge, with Gen X and Millennials (40%) sharing equally high levels of concern.

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Tags: phishing, small business technology advice., cybersecurity, ransomware, cybersecurity, Fraud





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