Technology Advisor Blog



Thank You! Spring Client Survey and Sock Drive

Posted by Ann Westerheim on 6/22/11 3:44 PM

Thanks to all our clients who returned survey cards this Spring. In a tradition we started last year, we're donating socks to Boston Healthcare for the Homeless Program (www.bhchp.org) for all the cards we received.  This year, we'll be sending 112 pairs of socks. 

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Tags: Customer service, customer survey





Stay Safe on a Public Wi-Fi Network

Posted by Ann Westerheim on 6/10/11 11:16 AM

Free public Wi-Fi networks are popping up everywhere - at the airport, Starbucks, your local music school...  These networks are a big convenience, but you should be aware of your security settings so you don't put your computer and data at risk.  When you connect to a network, there may be a firewall protecting you from the outside world and everyone else on the Internet, but when you connect to a local network, you're basically putting your trust in that network and everyone else on it - not a good idea in public!  In addition to file sharing, many of these wireless hot spots are unencrypted to make it easy for people to connect, but this could leave you vulnerable to malicious users in the coffee shop who could monitor your keystrokes!

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Tags: Security, Encryption, Wi-Fi, Wireless





Exchanging Files Between Older Versions of Microsoft Office and Office 2007 and Office 2010

Posted by Ann Westerheim on 6/2/11 4:10 PM

One of the questions we hear a lot is:  "Can I get the new version of Office if the rest of the people in my business use an older version?  How will I be able to share files?"

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Tags: Microsoft Office 2010, 2003, 2007, File format, sharing files





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