Technology Advisor Blog

Going Remote - Phones and Office Collaboration Technology Made Simple

Posted by Ann Westerheim on 7/10/20 2:05 PM

Take your business calls from Anywhere While maintaining your Business Number

This week we hosted another business leader in our Pandemic "Lunch and Learn" small business technology series.  Frank Correira, Senior Channel Manager at LogMeIn spoke to the Ekaru business community about "unified communications" - Voice / Video / Text. 

The pandemic has forced so many businesses to get creative and figure out a way to work from home.  Small businesses with older technology run the risk of being left behind as the world workforce goes remote.  We've talked to business owners who have to send someone to the office to retrieve voicemails, forward all calls to cell phones, and have to keep someone in the office just to answer the phones.  There is a better way!

Years ago when we were looking for our own new phone system, we researched all the solutions and found Jive (now part of LogMeIn) to bet the best fit for small business.:  Great price, great features, easy to use and Internet provider neutral!   The system is totally flexible - you're never locked into a specific Internet provider like Comcast or Verizon - easy to use, and has an expanding list of features.  We got a brand new system for LESS THAN we were paying for our old Verizon lines.  During the pandemic, we've also taken advantage of the built in video capabilities to host twice daily "huddles" using GoToMeeting - all integrated with the phone system. We're so excited about this, we want to be sure all the small businesses in our community know what's available.

We started our training webinars years ago with a goal of educating small businesses about how to get more from the technology you already have, and the new technology you need to know about.  Ekaru's mission from the beginning has always been to serve the small business community.  Here's technology that fits in a small business budget and provides all the features that big businesses have.

Here's some of the highlights of the presentation, and a full recording is linked below.

  • LogMeIn was founded in 2003, and is headquartered locally in Boston, MA.
  • 1.2 Billion audio minutes are hosted every month
  • Trends - Remote workforce and "Work from Anywhere"
  • The GoToConnect platform includes:
    • Voice
    • Messaging
    • Fax
    • Text
    • Presence (See if someone is already on the line)
    • Video Conferencing
    • Audio Conferencing
    • Screen Sharing
  • All of these features combined on one platform is what's known as "Unified Communications"
  • Work from Anywhere means you can use a traditional handset, your laptop, or an app on your smart phone to dial out using your office caller ID so you can keep your personal number private.
  • All support and new features are included in the monthly subscription.
  • Features like call queues and international calling to 52 countries are all included.
  • A national redundant network provides reliability
  • Another topic that was briefly discussed relating to the remote workforce is password management - with so many employees collaborating with cloud applications, password security needs attention.

All businesses will need to adapt to the new remote work "normal".  With careful project planning, its easy to switch to a more modern and affordable platform.  

Here's the full recording of the lunch and learn:

 

Call us 978-692-4200 if you want to set up a personalized demo, or if you want to get trained in advanced features.    Ask for Nancy to set up a demo, and ask for Tony to help with new features if you're already on the system.

Tags: small business, small business technology advice., VoiP,

The Psychology of Passwords - Are your Passwords Secure?

Posted by Ann Westerheim on 6/26/20 11:49 AM

Password Psychology

We all know what we "should" do about passwords, but reality is quite a bit different as a recent report by LogMeIn shows, in collaboration with the National Cybersecurity Alliance.  At Ekaru we're on a mission to help Small Businesses stay strong in the face of cyber threats.  The more you know about the threats you face, the better your chances of keeping your data safe an your name out of the headlines.

As more and more people work and socialize exclusively online, protecting your digital identity is more important than ever. Most people believe they are knowledgeable about the risks of poor password security; however, they're not using that knowledge to protect themselves from cyber threats.  Good password hygiene is one of the most important steps you can take to secure your data.  

Gerald Beuchalt of LogMeIn and Dan Eliot of the National Cybersecurity Alliance put together a great program this week on the Psychology of Passwords and here are some of the key take away's.  Many in our community will recognize Dan from our in-person lunch and learn event several months ago.

  • 91% of computer users know that using the same or variation of a password is a risk, but 66% do it anyway.
  • 54% of computer users try to keep track of passwords by memorizing them and its not working.  24% of them need to reset passwords monthly after forgetting.
  • The old advice of 8 characters for a strong password is out of date - the longer the better and eight is not enough.
  • 52% of computer users haven't changed their password in a year even after learning of a breach!
  • Don't re-use passwords.  Keep in mind that hackers can use "credential stuffing" to try to use your password at all the other sites you may use it.  Don't re-use passwords.  With automated tools, now starting to be powered by AI, this is a quick task!
  • Use MFA - Multi Factor Authentication - whenever available.  Yes, it can be an inconvenience, but you will drastically increase your security with this simple step.

One question we hear a lot came up during the presentation. Is it okay to store passwords on paper stored in a secure location?  It is possible to very safely store the paper, but it's important to consider Protection vs Availability.  When we see users doing this, typically they end up keeping the paper with them, making it a lot less secure.

Also, the typical 90-day forced password reset policy actually can make passwords less secure.  Why?  Users will fear forgetting their password and will quickly take on some other bad habits like writing them down, re-using passwords, or creating passwords that are too simple.  The current advice is to keep a password that's strong until you have reason to change it (like a publicized breach). 

What can you do?  Educate your team.  Talk about security during your staff meetings and make sure everyone is on board.  Help create a culture of security in your organization.  You can get fancier with a formal training program, but even just a conversation will help.   Using a password manager like LastPass helps solve a lot of problems around keeping passwords strong and secure, but daily behavior improvements can go a long way.

Contact us at 978-692-4200 if you'd like a demo of LastPass or want to learn more

Also, here's a link to the video, report, and infographic from the National Cybersecurity Alliance:   View the Video and Get the Report

Subscribe to the Ekaru Technology Advisor Blog for more SMB technology advice by entering your email in the sign up box on the upper right of this page.

Tags: small business, password, cybersecurity, work from home

Reopening the Workplace After COVID-19:  A Checklist for Businesses

Posted by Ann Westerheim on 6/15/20 3:52 PM

Reopening the Workplace after COVID-19

As countries, states, and cities begin to ease lock-down restrictions, this checklist for reopening businesses can help you jump-start your return.

You and your employees have been quarantined for the past few months at this point, and now authorities are looking to lift restrictions and open up.  Here is Massachusetts we're already on "Phase 2".  With no vaccine, universally effective treatment, or significant immunity, we will still face nervous times, but things are starting to be a bit more "normal".

Now is the time to prepare.  There are so many areas to consider:  people, workplace, technology, and your customers.  With proper preparation, you can alleviate many concerns for your employees enabling them to focus on work, not the global crisis. 

Here are a few highlights, and at the bottom of the page you can download the entire checklist.

People:

  • Over communicate to your staff about returning to the workplace.  Make sure they understand what precautions you have taken and assure them they can return safely.
  • Establish an ongoing Work From Home (WFH) policy.  This will help the workplace from getting too crowded, and will accommodate those who can't quickly return.  

Workplace:

  • Establish guidelines for any visitors for entering your establishment.  Post the guidelines to ensure visitors understand and comply
  • Remind your employees of the recommended social distancing guidelines.  Place posters in your workplace to remind employees to stay diligent.  It's human nature to want to be connected with co-workers, but don't get complacent to safety guidelines.

Technology:

  • Schedule a meeting with your IT team.  Schedule a time to review all IT related matters and cybersecurity.  Cybersecurity threats increased dramatically over the past few months as workers were displaced.  It takes just one bad click to potentially put a business out of business.  
  • Evaluate any new technology deployed during the crisis.  What worked?  What didn't work?  What do you want to permanently deploy?

Your Customers:

  • Maintain an open line of communication with your customers.  Create a stream of communications to ensure you address their questions, comments, and concerns.  
  • Survey your customers.  Survey your customers about what worked, what didn't work, and what changes they would like to see.

The abrupt change to work from home left many businesses scrambling.  As they say, necessity is the mother of invention and we've entered an age of technology dependence at this point. Many changes are here to stay, but the return to the office, or a change to "work from anywhere" will require ongoing, focused planning.  

DOWNLOAD NOW!

 

Tags: small business, work from home

Leading a Team Through Crisis and Pivoting Your Plan for Success in 2020

Posted by Ann Westerheim on 6/5/20 10:10 AM

Lunch & Learn June 2 @ 12_15These are challenging times for all, and 2020 hasn't gone as planned for anyone.  But there are still seven months left to the year!  This week we hosted a guest speaker at our webinar to help our community step up to the challenge and do our best in 2020.  Herb Cogliano of Aspire Growth Advisors walked us through the Scaling Up methodology, based on the best-selling books Scaling Up and The Rockefeller Habits, by Verne Harnish, to get refocused on 2020.  Herb is a former INC 5000 CEO, multi-year recipient of the Boston and South Florida business Journal Best Places to Work award, and serves on the Carroll School of Management Board of Advisors at Boston College.

At Ekaru, working in IT and cybersecurity, our days in normal times are full of change, interruptions, and unexpected events, like a lot of small businesses.  In today's time with the pandemic and unrest, it's even harder to stay focused.  We feel a strong responsibility and commitment to our clients, employees, suppliers, and our community to do our best work.  We've stepped up communications with our team and community, increased our daily huddles to twice a day to deal with rapid changes, and we've completed over 200 hours of training just during the month of May!  

There's a saying I've recently heard that applies to the time:  Be the Buffalo.  Charge the Storm.  The metaphor is that when a storm rolls in, cows tend to move slowly away from the storm but actually travel with the storm, the net effect being that they wind up in the storm longer and suffer more damage.  Buffalo's move towards the storm, and fare better.  I've thought of that metaphor a lot recently.  There are many things we can't control, but we CAN control our own effort, and our willingness to face challenges.

Herb's presentation covered a lot of strategies that apply to business owners, managers, and individual contributors.  Here are some of the key take-away's, and the full recording is linked at the end of this blog post.  

  • Companies can't succeed with just a great leader - it takes a team
  • Although it may not feel like we are scaling up right now, being in a pandemic, we can focus on what we CAN do to build our people and leaders, and bring back revenue and profit.
  • In the US, there are over 28 million businesses, and only 4% have revenues over 1 million.  Only 0.4% of businesses reach the $10M mark.  It's easier to start a business than to scale up a business.
  • Herb opened with a classic example of a pivot -  Cars vs the Horse and Buggy industry.  The equine industry is a $300 Billion industry.  Businesses that were able to pivot away from transportation, to entertainment for example, had a big opportunity ahead.  Don't blame the industry you're in.
  • People, Strategy, Execution, Cash - your biggest challenge will be one of these.  Cash and Strategy right now are typically on the top of the list right now for many businesses.
  • Think of your strategic plan as the cover of a jigsaw puzzle.  A vision of what you're trying to create makes it that much easier to achieve success. A 30 page plan isn't as powerful as a one page plan you can more easily visualize.
  • Strategic Pivots to consider:  Product Category, Business Model, Market Pivot, Offering Pivot.
  • What is the ONE THING?
  • Get real about managing cash and pricing.  That is the oxygen of your business. 

Herb closed with a powerful example of the historical rebounds after recessions.   The average 5-year rebound was 110%!   We'll all get through this.

Aspire Growth Advisors - Historical Note on Optimism

Here's a link to the full video:

 

Tags: small business, scaling up

Cybersecurity During the Pandemic and Stay at Home Orders Impact on Small Business.

Posted by Ann Westerheim on 5/13/20 2:14 PM

Cybersecurity and the Impact of Work from Home on Small Business

For those fortunate enough to be able to make the move to work from home during the pandemic, the rapid change has been a lot to handle.  Cybersecurity threats increased sharply while users are adjusting to a new way of work.  Last week we hosted security expert Jay Ryerse, CISSP, of Connectwise to speak to our community about the impact on small business.  Ekaru wants the cybersecurity culture of our community to transcend the office walls to protect you, your family, and your business.

Here are a few of the key take-aways from his presentation, and the full video is linked below.

  • Prior to COVID-19, remote workers make up only 3.2% of the entire workforce and 44% of companies had policies that don't allow remote work.  All of that changed overnight!  The current pandemic is unprecedented.
  • Malware is round on 45% of home office networks
  • Cyberattacks now cost small businesses $200,000 on average, putting many out of business.
  • A new ransomware attack occurs every 14 seconds
  • 46% of SMBs have been targeted by ransomware
  • In cybersecurity, what you don't know will hurt you
  • Trust your team, but verify!

The return to the "new normal" will be just as challenging for businesses.  Some states are already re-opening, and it will be a long time before we get some semblance of normalcy. 

Work from home is likely to be a big part of our future.  Many affordable and secure solutions are available for smaller businesses to make the shift, and Ekaru is here to help.

Contact us to schedule a risk assessment to better understand the impact of COVID-19 and cyber threats to your business.

The full recording of the webinar is now available:

 

Tags: small business, cybersecurity, work from home

10 Tips to Keep Cybercriminals Out While Corononavirus Keeps You In

Posted by Ann Westerheim on 4/13/20 4:02 PM

10-Tips-Keep-Criminals-Out-During-Coronavirus-EkaruOver the past several weeks, Ekaru has helped many businesses in the greater Boston area set up remote offices.  As businesses scrambled to set up a remote workforce, the initial focus was on business continuity - trying to continue operations after leaving the physical office.  Now as employees have settled in, security needs attention.  Major events like the Coronavirus pandemic create new opportunities for cybercriminals to exploit, but smart defense doesn't let them.  These tips can help keep systems and data safer in uncertain times.

  1. Get the facts.  Stay away from the rumor mill and use information from reliable sources to make business decisions in chaotic times.  There's been a big increase in emails for fake news, health information, and cures.  Go direct to trusted websites for information.
  2. Think twice before clicking links.  Make sure staffers are on the lookout for suspicious links that can lead to ransomware.   It's very easy for scammers to "spoof" a link that looks legit, but takes the user to a different location.  In fact, many dangerous emails don't even look suspicious until they're studied closely.  
  3. Be suspicious of unexpected attachments.  Ensure users only open attachments from proven, trusted sources no matter how "official" that attachment looks.  Attachments can hide computer code that can harm your system and lead to security breaches.
  4. Automate compliance.  Have one less thing to worry about by choosing a dynamic web portal system that keeps track of everything.
  5. Protect those passwords.  Encourage safe password practices like using a password manager and not writing them down on sticky notes.  The MA Data Security law requires strong passwords that are stored in a safe way.  No one can simply memorize the 50-80 passwords that typical users require these days.
  6. Beware of strange networks.  Make staffers aware of the dangers of logging in from insecure public and home WiFi networks and how to use them safely.    Watch for accidentally connecting to the wrong network, and make sure your network has a strong password, especially if you live in a crowded area.  When you click on the wireless networks symbol on your computer, you can see all the networks around you, and guess what - all of those people can see your network too.  Make sure your network is protected by a strong password.
  7. Use two-factor authentication.  An extra layer of security keeps passwords and data safe.  Typically you'll be prompted to enter a random numeric code generated on your smart phone after entering your password.  If anyone gets your password, they can't access your systems without the extra code.
  8. Keep an eye on the bad guys.  Monitor the Dark Web to watch for company data so a problem can be addressed before it becomes a crisis.  This is an early warning system that can save you from a lot of risk.
  9. Stay current on threats.  Work with a partner that's on top of today's challenges.  Awareness goes a long way to help protect your network.  
  10. Ask for help.  Consult a security expert to plan effective strategies and get innovative solutions.  There are many great options that are budget friendly.  Too many small businesses are intimidated by security.  Learn about your options.

With modern technology, we can work together to stay productive during this pandemic.  With all the disruption and anxiety, cybercriminals are sadly taking advantage of the situation, but with a focus on security, you can help protect your business.  Download the infographic.

Tags: small business, small business technology, cybersecurity, remote work

Videoconferencing from Home - What you need to know

Posted by Ann Westerheim on 4/8/20 10:58 AM

Videoconference

Many workers are taking business meetings from their living rooms or kitchens these days due to the Coronavirus pandemic.  Non-essential businesses were ordered to close, and encouraged to continue operations remotely when possible.  Many small businesses have gotten very creative to find new ways to operate and survive the crisis.   
 
Traditional telephone conversations and email enable workers to conduct business remotely, but only with limited collaboration. Video communication, on the other hand, makes it possible for you to talk directly with the people who matter most without missing all of those non-verbal cues that mean so much. With videoconferencing, you can enjoy the benefits of face-to-face interaction, no matter how far away you may be.  Beyond the productivity enhancements, video also helps satisfy the social interaction many workers start to crave when working from home.

Here's what you need to know about video conferencing:

What you need: 

There are may popular business tools for remote meetings such as Microsoft Teams, GoToMeeting, Zoom, and more.  At Ekaru we use GoToMeeting because it's integrated with our phone system, but there are many other choices.  The person who hosts the meeting will need the application, and the other participants can join without purchasing anything.  You'll also need a camera and microphone (or headset).  Most modern laptops have a camera and microphone built in already.  All participants also have the option to dial into a phone number as well.  If you have a desktop computer, you can get an inexpensive webcam with built-in microphone.  These are very easy to install.  

Dress Appropriately:
It's usually appropriate to dress a bit more comfortably when working from home, but don't over do it.  It may be fun to joke about working in your PJs, but it doesn't signal a professional work ethic.  Maintain your company's culture and dress code, and tailor your appearance for the person you're working with.  A check in call with co-workers is pretty different from a sales presentation to a prospective customer.
 
Get over your fear of being on camera:
Video calls work best when everyone gets on.  If you're not used to being on video calls, it can be intimidating to be on camera, but the calls work much better when there's full participation.  You'll have the opportunity to preview your video before sharing.  Also, learn how to quickly mute your video should you ever need to.  It's ok to be awkward on your first few calls.  Give it some time and you'll be more comfortable.
 
Lighting:
Experiment a bit with lighting to look your best.  You'll always be able to preview what you look like before connecting, and continue to view while you're on the call.  Watch for too much saturation with direct sunlight, and too little lighting which just looks depressing.  You'll want good lighting to be able to see facial expressions.
 
Arrange an appropriate background:
If you have space in your home for a home office, that certainly makes it a lot easier to find a place to join a video call.  But if you don't have the space, and have to juggle multiple people working from home, its ok to use another location - maybe a kitchen table or sofa.  If you work from a bedroom, adjust your camera to keep the bed out of view.  Also, make sure the background isn't too distracting and put away personal items that may be embarrassing.  During the current crisis, its ok if your background looks like a home, and sometimes the personal touch leads to some new connections like meeting a pet.  Try to set up in a area where other family members won't be caught by surprise on camera.  It's a good idea to let others know in advance that you'll be on a video call.
 
Make introductions:
Anyone joining the call should introduce themselves.  In the event that some people can't connect by video, its important that they announce themselves when joining the call.  A good rule of thumb is to follow the etiquette you'd follow if you're all in the same room.  It would be pretty awkward for someone to sneak in to a conference room, hide in the corner, and secretly listen to a meeting.  That's the equivalent of joining a call and not introducing yourself.
 
Limit your distractions:
Remember you're on camera, and its just as rude to be checking your phone or email while someone else is talking as it would be in an in-person meeting.  I like to make sure my own video is always showing on my screen so I always remember I'm on camera.  It's very disrespectful to not give the person talking your full attention.
 
Know how to mute (fast!) and end the meeting:
A good rule of thumb is all users should be on mute except when they're speaking.  This will cut down on background noise.  I've been on calls when a participant picked up a call phone call and started talking to another person, oblivious to the fact that everyone else on the call could hear.  (Note that the host can mute a participate if needed).  If an emergency comes up, get familiar with both the audio AND video mute button.  Also, at the end of the meeting, be sure to fully exit.  This is especially important for the host!  You won't want to be sharing your video and desktop for the rest of the day!
 
Security:
Zoom usage has spiked twenty-fold in the past weeks, and many security concerns have been in the news, including a warning from the FBI. If you use Zoom, use unique meeting codes, a password to protect the meeting, and don't record the meeting.  We also recommend covering your camera when not in use.
 
We're all wired to adapt.  For those of us who have jobs that can continue remotely, this is a blessing, and make the most of it.  Get creative and try to be your best every day.  

Tags: small business, Managed Services, remote work

What I learned at Hubspot Inbound 2018

Posted by Nancy Amato on 9/24/18 4:27 PM

Hubspot_Inbound_CollageNancy recently attended Hubspot Inbound 2018 with 24,000 marketing pros from around the country and around the world (plus 400,000 followers!)  "INBOUND is a community of people who are passionate about marketing, selling, and delighting customers in an inbound way. Our annual event and year-round media platform inspire and educate hundreds of thousands of people so that they—and their businesses—can grow better."

Getting out to a conference is a great way to learn and re-charge.  At Ekaru we're always looking for ways to learn and grow.  Here are some of Nancy's thoughts and experiences:

I am excited to share with you what I learned at Hubspot's annual conference –Inbound18Brian Halligan, the co-founder of Hubspot talked about how to fuel your company’s growth.  He believes the old Marketing Funnel that we have been living by in the sales and marketing world has a crack in it.  So he created the Flywheel. His inspiration came from Jeff Bezos who created the circular model and it has helped his growth at Amazon.  Customers are input into our business not output like in the Marketing Funnel.  Modern business needs to embrace this new model, in order to grow in the near future.  Our customers are on the flywheel.  We need to apply force to the flywheel so we can get the biggest return on our investment.  This happens in the engage stage with sales reps.  We then shift to the marketer to attract as many people in as we can.  The loudest channel in the flywheel is to delight.  Put all your force on the wheel into delight in order to make your customer happy. 

We want to have no friction in our buyer’s process.  Brian quotes  ‘’your customer experience has to be 10x lighter”.   The goal is to scale up service, marketing and sales processes.  This new growth model is for sales, marketing and customers to have very little friction and we need to continually delight all of our customers at all times.  The lower the friction in our model, the higher the return on investment will be. 

Dharmesh Shah, the other co-founder to speak from Hubspot talked about how we are living in a new world, and we need to change in order to grow.  Wow…such powerful words!  He said, culture is critical and it defines the destiny in a company.  He believes in SFTC which is Solving For The Customer.  Our goal is to help them succeed and we don’t want to just satisfy them - we want to delight them.  This is part of the cultural code deck (which he has written about in a book) because this puts the customer first.  Remember, the customer experience starts and never ends, just like with the Flywheel that Brian talked about..  What a fabulous great talk by Brian Halligan and Dharmesh Shah.

Another keynote speaker was Shonda Rhimes.  If by chance you do not know who Shonda Rhimes is, she has created six award winning sitcoms on CBS.  She talked about when she walks into a negotiation, she does NOT surrender, for example her recent experience with Netflix.  She is extremely busy with streaming, Netflix and Shondaland.  It is too early for her to mention anything about Shondaland, which by the way An American Television production company that she founded.  As Shonda says ‘it’s where the bad asses live’.  Shonda feels in the working world we have nothing to lose, and must always speak up.  Shonda spoke about how important time management is with work and family.  I also like how she said losing weight sucks, and she recently lost 100 pounds in one year

I really like Alex Rodriguez's speech about his obsessing with learning.  Did you ever think you would hear a former baseball champion speak like that?  He likes to find people who are respectful and successful to be around.  He had his share of strikeouts and failures and has grown from all of that.  Alex likes to be on the Shark Tank and find people who are poor, hungry and driven -  his version of a "PhD".  He summed up what Inbound18 means to him, by saying it means to educate and inspire yourself and surround yourself with good people.  What powerful words those are to live our everyday lives by. 

 

 

Tags: small business, SMB, Marketing

Create a PDF Document in Office 2010 - It's Easy!

Posted by Ann Westerheim on 1/31/11 3:32 PM

Here's a tip to get more from the small business technology you already have.  One of the helpful features in Office 2010 is the ability to directly create a PDF document by using the "save as PDF" feature.  Instead of relying on a third-party application, the capability is built right in.

To create a PDF, simple to to File / Save As Type - and pick "PDF":

Word 2010 Save as pdf

PDF stands for Portable Document Format, and this means anyone can view your file and keep the formatting intact, even if they don't have Microsoft Word on their system.  This feature is also built into PowerPoint, so this makes it easy to share your presentations over the web.

Note that you also have the option to save your file in an older version of Microsoft Word (Word 97-2003), so you don't need to worry about file compatibility if you're using different versions in your small business.

We always advise clients to take a few moments to learn more about the technology you have, because you probably have more than you know.

Tags: PDF, small business, Microsoft Office, technology

"Deep Freeze" to Protect Your Shared Computers

Posted by Ann Westerheim on 1/18/11 9:54 AM

In this day and age of all sorts of computer viruses and threats, a big problem for businesses is what to do with systems used by multiple people.

In your small business, you may have laptops that are loaned out to employees temporarily, or you may have a training room or a kiosk set up for customers to use.  With different users on the systems and little control over what the users may do, Deep Freeze is a great product which removes any changes to a computer upon reboot.  Therefore whatever happens to the system will be GONE when it reboots, so its a clean slate again for the next user. You won't waste time and money cleaning up the system or lose productivity.

This is a great solution for libraries, schools, training rooms, sales kiosks, hotels, and basically anywhere where people will need a computer for a short period of time, but don't need any customization, or their own data.  If you've ever thought it would be helpful to let customers have access to a computer, but you didn't want the hassle or risk of constant support to clean things up, this is a great solutions for your small business. 

Tags: laptop, small business, computer, security protection

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