Technology Advisor Blog

Going Paperless in 2011

Posted by Ann Westerheim on 12/28/10 10:28 AM

We've worked with many of our clients to go paperless - law firms, accounting firms, medical offices... and now its our turn.  In a classic example of "the cobbler's family has no shoes", we're the last to update.

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Tags: small business, paperless, electronic documents, backup

Two Spam Filters are NOT Better Than One

Posted by Ann Westerheim on 12/23/10 3:14 PM

Have you ever had an important email go missing?  An important customer order that just doesn't arrive in your inbox? Well, the the first place to look is your spam filter.  There's a good chance that the email may have gotten flagged as a "false positive" for spam.  If you check your spam filter, you'll find the message.  As long as you only need to look in one place, it's a quick detour.

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Tags: Outlook, eMail, spam

Computer Support Dilemma - How did I get a Virus?

Posted by Ann Westerheim on 12/15/10 8:48 AM

One of the computer support questions we get asked a lot is "If I have Antivirus software installed on my computer, how did I still get a virus?" 

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Tags: computer security, computer virus, computer support

Sign of the times - Where are the desktop computers?

Posted by Ann Westerheim on 12/13/10 8:49 AM

Its been a few years since notebook sales surpassed desktop sales, but a weekend visit to the local Staples store shows how far this trend has gone:  On display were 15 laptops, 3 netbooks, 1 tablet, and off to the side, on a lower shelf, were 3 desktop PCs. 

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Tags: laptop, computer, PC sales

Computer Security - Phishing scams that impersonate the IRS

Posted by Ann Westerheim on 12/9/10 9:08 AM

Many of our clients have expressed concern after receiving intimidating emails they thought were from the IRS.  Phishing scams seem to come in waves, and the most recent wave we're seeing involves fake messages such as "your federal tax payment has been rejected".  If you look closely at the message, the emails are typically from a random address with a name that doesn't even match the email address. Identity theft is the typical goal of these messages as they try to entice you to go to a web site to enter personal and financial information.

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Tags: computer security, phishing, IRS scam

How to Create an eMail Signature in Outlook 2010

Posted by Ann Westerheim on 12/3/10 3:23 PM

In this short video we go through simple instructions for creating or editing a signature in Microsoft Outlook 2010.  Small Business owners can create a professional looking email, with links to social media accounts:  Create an eMail Signature in Microsoft Outlook 2010.
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Tags: Outlook 2010, small business, eMail, Signature

Save Windows Home Server! Great for Small Business!

Posted by Ann Westerheim on 12/2/10 8:57 AM

Microsoft has a great gem of a product for small business that's basically "under the radar" - Windows Home Server

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Tags: small business, backup, Windows Home Server

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