Technology Advisor Blog



Help! My Brother MFC-495 Printer Won't Print Black

Posted by Ann Westerheim on 10/12/11 9:04 AM

After a busy day at the office, it's time for IT support for the kids.  Last weeks call for help was an urgent - "The printer isn't printing!"  Typically, the printer is off-line, or the wrong printer was selected, but this time was different: paper was coming out, but it was blank.  I checked the ink cartridges and they were all fine.  I thought maybe the ink level indicator wasn't working, so I put in a new black cartridge.  No success.  The page was completely blank.  The work of fiction needed to be printed, so I changed the font color in the document to navy blue, and it printed fine. 

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Tags: printer, clean print head, Brother MFC-495





How to Add a Printer in Windows 7

Posted by Ann Westerheim on 7/20/11 10:15 AM

One of the big benefits of keeping your technology current is that routine tasks get a LOT easier.  One prime example is adding a printer.

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Tags: Microsoft Windows 7, printer





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