Technology Advisor Blog

Verizon Star Codes

Posted by Ann Westerheim on 1/9/13 2:08 PM

Have you ever hit the wrong * command on your phone and wondered what you did?  I recently added a new FiOS phone line at home, and saw that the new way to check for voicemail from a home phone is to dial *86 (*VM).  I wondered if that would work on our "regular" line, so I tried it and all I heard was "you have canceled...".  Not able to clearly hear the whole message, I was very worried at first that  I had canceled my voicemail and looked up the codes on line.  At first I had a little trouble figuring out what they are called, and then I found they are called "Star Codes".  They are also called "Calling Features".   In case you're ever in the same situation, here is a quick snapshot for reference:

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Tags: Verizon, FiOs, Voicemail

What is my Wireless Security Key?

Posted by Ann Westerheim on 1/2/13 10:27 AM

Did Santa bring you a new Kindle Fire, iPad Mini, or Microsoft Surface for Christmas?  If so, probably one of the first things you wanted to do was connect to your home wireless network.  To connect, you'll be asked for a "key", which is a code that lets you in (and keeps others out).  The common dilemma is that users have set up a wireless network a LONG time ago, recorded the key, and stored it in a "safe place", only to be stumped when you look for it again.  The problem is that after you program the key into your laptop or other portable devices, your system "remembers" it, so you end up forgetting. 

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Tags: Security, Encryption, Wireless Network, Key

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