Technology Advisor Blog

Problems with Intuit (QuickBooks) Merchant Services and Internet Explorer 9

Posted by Ann Westerheim on 5/2/12 3:11 PM

Keeping your computer system up-to-date is important, but every once in a while an update can cause a problem.  Recently, Internet Explorer 9 caused some trouble with Intuit Merchant Services.  In our office, what we saw is that hitting the "submit" button to complete a transaction did nothing at all (no error message, no response).  If you clicked away to "cancel", then an error message would appear.  Turns out there are several symptoms reported:  web pages missing information or not rendering properly, downloads not working, "Page Cannot be Displayed" when accessing known good links, and similar problems. 

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Tags: Intuit, QuickBooks, Merchant Services, Internet Explorer 9

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