Technology Advisor Blog



Reopening the Workplace After COVID-19:  A Checklist for Businesses

Posted by Ann Westerheim on 6/15/20 3:52 PM

As countries, states, and cities begin to ease lock-down restrictions, this checklist for reopening businesses can help you jump-start your return.

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Tags: small business, work from home





Leading a Team Through Crisis and Pivoting Your Plan for Success in 2020

Posted by Ann Westerheim on 6/5/20 10:10 AM

These are challenging times for all, and 2020 hasn't gone as planned for anyone.  But there are still seven months left to the year!  This week we hosted a guest speaker at our webinar to help our community step up to the challenge and do our best in 2020.  Herb Cogliano of Aspire Growth Advisors walked us through the Scaling Up methodology, based on the best-selling books Scaling Up and The Rockefeller Habits, by Verne Harnish, to get refocused on 2020.  Herb is a former INC 5000 CEO, multi-year recipient of the Boston and South Florida business Journal Best Places to Work award, and serves on the Carroll School of Management Board of Advisors at Boston College.

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Tags: small business, scaling up





Cybersecurity During the Pandemic and Stay at Home Orders Impact on Small Business.

Posted by Ann Westerheim on 5/13/20 2:14 PM

For those fortunate enough to be able to make the move to work from home during the pandemic, the rapid change has been a lot to handle.  Cybersecurity threats increased sharply while users are adjusting to a new way of work.  Last week we hosted security expert Jay Ryerse, CISSP, of Connectwise to speak to our community about the impact on small business.  Ekaru wants the cybersecurity culture of our community to transcend the office walls to protect you, your family, and your business.

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Tags: small business, cybersecurity, work from home





10 Tips to Keep Cybercriminals Out While Corononavirus Keeps You In

Posted by Ann Westerheim on 4/13/20 4:02 PM

Over the past several weeks, Ekaru has helped many businesses in the greater Boston area set up remote offices.  As businesses scrambled to set up a remote workforce, the initial focus was on business continuity - trying to continue operations after leaving the physical office.  Now as employees have settled in, security needs attention.  Major events like the Coronavirus pandemic create new opportunities for cybercriminals to exploit, but smart defense doesn't let them.  These tips can help keep systems and data safer in uncertain times.

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Tags: small business, small business technology, cybersecurity, remote work





Videoconferencing from Home - What you need to know

Posted by Ann Westerheim on 4/8/20 10:58 AM

Many workers are taking business meetings from their living rooms or kitchens these days due to the Coronavirus pandemic.  Non-essential businesses were ordered to close, and encouraged to continue operations remotely when possible.  Many small businesses have gotten very creative to find new ways to operate and survive the crisis.   
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Tags: small business, Managed Services, remote work





What I learned at Hubspot Inbound 2018

Posted by Nancy Amato on 9/24/18 4:27 PM

Nancy recently attended Hubspot Inbound 2018 with 24,000 marketing pros from around the country and around the world (plus 400,000 followers!)  "INBOUND is a community of people who are passionate about marketing, selling, and delighting customers in an inbound way. Our annual event and year-round media platform inspire and educate hundreds of thousands of people so that they—and their businesses—can grow better."

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Tags: small business, SMB, Marketing





Create a PDF Document in Office 2010 - It's Easy!

Posted by Ann Westerheim on 1/31/11 3:32 PM

Here's a tip to get more from the small business technology you already have.  One of the helpful features in Office 2010 is the ability to directly create a PDF document by using the "save as PDF" feature.  Instead of relying on a third-party application, the capability is built right in.

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Tags: PDF, small business, Microsoft Office, technology





"Deep Freeze" to Protect Your Shared Computers

Posted by Ann Westerheim on 1/18/11 9:54 AM

In this day and age of all sorts of computer viruses and threats, a big problem for businesses is what to do with systems used by multiple people.

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Tags: laptop, small business, computer, security protection





Getting your eMail Through Spam Filters.

Posted by Ann Westerheim on 1/14/11 9:20 AM

A customer contacted us a few days ago with an email dilemma.  They had been receiving a valued daily report through email, and all of a sudden they stopped receiving it and found that it was in their spam filter and wondered why.

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Tags: small business, eMail, spam





Going Paperless in 2011

Posted by Ann Westerheim on 12/28/10 10:28 AM

We've worked with many of our clients to go paperless - law firms, accounting firms, medical offices... and now its our turn.  In a classic example of "the cobbler's family has no shoes", we're the last to update.

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Tags: small business, paperless, electronic documents, backup





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