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What We Do
Helpdesk & IT Support
Fast, friendly support from a team who knows your name and your setup. When something breaks, you'll talk to a real person who cares about your business and can start helping straight away.
Cybersecurity
Protection that fits your business without the fear tactics. We'll show you where you're vulnerable, close the gaps, and help your team stay safe.
Cloud Services
Work from anywhere without the headaches. We'll get your cloud set up properly, keep your data backed up and accessible, and make sure your team can be productive wherever they are.
IT Strategy & Planning
Your technology should support where your business is going, not hold it back. We'll help you plan ahead, spend wisely, and make decisions with confidence rather than confusion.
Backup & Recovery
When something goes wrong, you need to get back up fast. We set up reliable backups, test them regularly, and make sure recovery actually works when it matters most.
VoIP & Connectivity
Modern phone systems that go where your team goes. We'll set up cloud-based voice and video, connect it to your existing tools, and keep everything running smoothly.
Services We Don't Typically Provide (And Why That's a Good Thing)
At Ekaru, we believe the best IT partners know their strengths - and stay in their lane. Our focus is helping businesses stay productive, secure, and supported. That means there are some services we intentionally don’t offer directly.
Why? Because when something falls outside our specialty, we’d rather connect you with a trusted expert than be the wrong fit for the job.
- Custom Software Development
We support business technology - but we don’t build custom software applications. - Consumer / Residential Computer Repair
We work exclusively with businesses and organizations. - Website Design & Ongoing Updates
We offer basic website hosting, but we don’t provide custom website design or ongoing updates. We’re happy to connect you with a trusted partner who specializes in web design and website management (including WordPress updates). - Video Game Console Repairs
We’ll leave the gaming systems to the specialists. - Physical Printer Repairs
If it involves rollers, gears, toner, or internal printer hardware, we can refer you to a trusted repair partner. - Database Design & Management
We support the systems your business relies on, but we don’t provide custom database architecture or administration. - In-Wall Cabling & Low-Voltage Wiring
We can help plan office technology projects, but we don’t run cable through walls or perform structured cabling installs. - Advanced Data Recovery
For damaged drives or forensic-grade recovery, we’ll connect you with experienced specialists. Need help with that? We know a great partner - Formal Digital Forensics / Insurance Investigations
We can assist with incident response and remediation, often working alongside your insurance carrier and their approved forensic specialists. - Insurance Services
We’re your IT partner - not your insurance agency - but we’re happy to coordinate with your provider when needed. Need help with that? We know a great partner - Physical Equipment Moving
We help with planning, staging, setup, and move coordination, but we don’t physically move heavy equipment. - Large AV / Conference Room Design
We can help with straightforward meeting room setups, but full AV systems, digital signage, and integrated conference room design are best handled by AV specialists. Need help with that? We know a great partner
"Thanks for your help, it was quick and did exactly what I needed!"
Make Headway on Your IT
Overwhelmed by your technology and underwhelmed by your support?
Let's talk about what better IT looks like for your business. Book a free consultation, and we'll help you find the right way forward.
