Technology Advisor Blog

The award winners were hand-selected by ScalePad's Sales and Success teams as leaders in the industry.

If you are looking for managed IT services in Boston and nearby cities, this detailed guide will explain the role of managed service providers and unpack the benefits they offer to businesses like yours. It also includes important questions to ask before you hire a Boston-area managed IT service company.

As small business owners, it's crucial to be aware of the increasing risk of cyber crime, a concern that's rapidly escalating in today's digital world. Experts from Cybersecurity Ventures predict that by 2024, cybercrime could result in global costs of up to $9 trillion each year. This alarming figure highlights the importance of protecting your business. The question is, how will this financial impact affect local small businesses? Cyber incidents at big businesses make the national headlines, but small businesses are getting hit just as hard, it's just these incidents don't make the headlines.  The goal isn't to make everyone scared - that just makes us overwhelmed.  What can you do?  The significance of regular training to develop strong, cyber-secure habits cannot be overstated. Such training is key to defending your business against these evolving digital threats.

Is your enterprise equipped to tackle the escalating cybersecurity challenges of today?  It's a brand new year, and while many people will make some New Year's Resolutions for health and fitness, don't forget your cyber fitness!  As a local technology service provider, we're seeing the cyber events that impact local businesses, and we strongly encourage you to review your insurance needs.  Big cyber incidents make the national news, but small businesses also need protection.  

Cybersecurity is in the news just about every day!  The balance between cybersecurity and convenience is always tough, and sometimes cybersecurity can even get in the way.  

Have you ever scheduled an in-person meeting or Zoom call and everyone was confused because there was also a link to a Teams Meeting in the Outlook calendar invitation that you didn't intend to be there? 

As summer winds down and the back-to-school season ramps up, it’s the perfect time to review the importance of safeguarding children’s online presence. In a time characterized by the prevalence of social media and digital sharing, it’s crucial to be aware of the risks associated with posting and sharing personal  information about your children on these platforms. This applies to both you and them! It can lead to potential cybersecurity breaches, and it can also have long-lasting consequences for your child’s privacy and safety. Here are some vital pointers and tips to assist in upholding your family’s online safety as your children return to school.

The new Artificial Intelligence (AI) tool ChatGPT is all over the news these days!  ChatGPT was created by OpenAI, and it's an AI language model that can understand human language and generate human-like responses.  It's the fasted growing tech platform ever, hitting ONE MILLION users in just FIVE DAYS!  You can ask a question and get a response.  Need help writing an email or a letter to a client?    You can automate a lot of repetitive tasks like writing an introductory email, an online ad, or even an outline of a book.  It's a tool that can save you a lot of time when used right.  If you have writer's block, or just can't think of how to start a response, just ask ChatGPT.  The responses will require some fact checking and fine tuning, but you'll never have to stare at a blank sheet of paper again (a computer screen these days).

At Ekaru, we've been partners with GoTo for several years now, and we've helped design, configure, install, and support phone systems for many local businesses in the greater Boston area.  We've been using the system in our own office for several years, and the visual dial plan editor, the ability to work from everywhere, and integrated video conferencing are compelling features.  Recently several of the local businesses we work with have taken the next step to implement "call center" features.

Building on annual success Cybersecurity Awareness Month 2022 is set to highlight the growing importance of cybersecurity in our daily lives and look to empower everyday individuals and business to take cybersecurity steps by making cyber more accessible.