---
title: Cybersecurity - What is the cost to Small Businesses? Another factor to think about related to Microsoft Security Patches...
description: Last weeks critical security patch released by Microsoft created a major problem as systems lost network connectivity as a result.  We all need to remember, though, that the risk of not complying with security updates is far greater than the fallout from the occasional bad patch... but we do ask Microsoft for more diligence in its releases!
image: https://www.ekaru.com/hubfs/App_Security_400.jpg
---

# Technology Advisor Blog

## [Cybersecurity - What is the cost to Small Businesses? Another factor to think about related to Microsoft Security Patches...](https://www.ekaru.com/blog/cybersecurity-what-is-the-cost-to-small-businesses-another-factor-to-think-about-related-to-microsoft-security-patches)

Posted by [Ann Westerheim](https://www.ekaru.com/blog/author/ann-westerheim) on 5/14/18 10:55 AM

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![App_Security_400](https://www.ekaru.com/hs-fs/hubfs/App_Security_400.jpg?width=300&name=App_Security_400.jpg)We've all seen the headlines of the major cybersecurity incidents:  Target, Yahoo, Equifax, Sony, etc... Cybersecurity is a topic that affects everyone, and we view it as a public safety issue.  With all the headlines over the past years, at this point, most people "get it" that cybersecurity is a big problem, but the education can't stop there.   

Too many SMBs see the big companies listed in the headlines and  think they're "under the radar" when it comes to cybersecurity, but half of all attacks hit small businesses.   A big part of our mission at Ekaru is to bring enterprise class IT to small businesses, and security is a big part of it.

And there's more:  The headlines tell just part of the story -it takes a little more digging to identify the real costs.  As an example, the San Francisco metro system was hit by Ransomware over a year ago.  At the time, [the network was held hostage for $73K](https://www.usatoday.com/story/tech/news/2016/11/28/san-francisco-metro-hack-meant-free-rides-saturday/94545998/).  All ticket point of sales systems were rendered useless, so to keep people moving, free fares were offered for the busy holiday weekend.  With an estimated 700,000+ rides per day at a fare of  $1 to $2.25, the system lost between $1.3M and $3.3M.  This figure includes lost revenue, and doesn't include all the round the clock work to restore systems from backup.

The cost analysis doesn't stop there, though.  Last week Microsoft released a critical zero-day security alert.  As bad actors continue to find and exploit cyber vulnerabilities, the major tech vendors continue to update products to address the vulnerabilities.

In the case of security patches, these are actually ***required by law*** by the MA Data Security Law, HIPAA, and other industry-specific regulations.  

 *"For files containing personal information on a system that is connected to the Internet, there must be reasonably up-to-date firewall protection and operating system security patches, reasonably designed to maintain the integrity of the personal information. "*

So here's the curve ball.  The critical security patch released by Microsoft last week had a bug:  systems that got the security patch lost their ability to connect to the network!  This meant that these PCs became basically useless until the network connections were restored.  This led to downtime at customer sites, and enormous efforts by IT support firms like Ekaru to restore connectivity for affected users.  As we consider the overall cost of security, the downtime associated with *failed* security updates is also a major consideration. 

To secure networks and comply with regulations, we rely on Microsoft to continually address security vulnerabilities with security patches.  With the complexity of modern computing systems we realize that things are changing all the time.  Going forward, more diligence by Microsoft in testing of security updates is needed - 2018 has gotten off to a rough start!  That said, our message to all SMBs is that the risk of *not* complying with security updates is far greater than the risk of the rare problem update. 

So we continue our message to all users that cybersecurity is a public safety issue and we're all in this together and we all need to do our part!

 

 Topics: [cybersecurity, ransomware](https://www.ekaru.com/blog/topic/cybersecurity-ransomware), [cybersecurity](https://www.ekaru.com/blog/topic/cybersecurity)

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- [VGA (1)](https://www.ekaru.com/blog/topic/vga)
- [Verizon (1)](https://www.ekaru.com/blog/topic/verizon)
- [View (1)](https://www.ekaru.com/blog/topic/view)
- [WPA2 (1)](https://www.ekaru.com/blog/topic/wpa2)
- [Web Filtering (1)](https://www.ekaru.com/blog/topic/web-filtering)
- [Windows (1)](https://www.ekaru.com/blog/topic/windows)
- [Windows 8 (1)](https://www.ekaru.com/blog/topic/windows-8)
- [Windows 8 Consumer Release (1)](https://www.ekaru.com/blog/topic/windows-8-consumer-release)
- [Windows Anytime Upgrade (1)](https://www.ekaru.com/blog/topic/windows-anytime-upgrade)
- [Windows Home Server (1)](https://www.ekaru.com/blog/topic/windows-home-server)
- [Windows Shortcut (1)](https://www.ekaru.com/blog/topic/windows-shortcut)
- [Windows Steps Recorder (1)](https://www.ekaru.com/blog/topic/windows-steps-recorder)
- [Windows XP (1)](https://www.ekaru.com/blog/topic/windows-xp)
- [Work from Anywhere (1)](https://www.ekaru.com/blog/topic/work-from-anywhere)
- [X (1)](https://www.ekaru.com/blog/topic/x)
- [Zoom Meeting (1)](https://www.ekaru.com/blog/topic/zoom-meeting)
- [american recovery and reinvestment act (1)](https://www.ekaru.com/blog/topic/american-recovery-and-reinvestment-act)
- [antivirus (1)](https://www.ekaru.com/blog/topic/antivirus)
- [antivirus projection (1)](https://www.ekaru.com/blog/topic/antivirus-projection)
- [approve sender (1)](https://www.ekaru.com/blog/topic/approve-sender)
- [autocomplete (1)](https://www.ekaru.com/blog/topic/autocomplete)
- [award (1)](https://www.ekaru.com/blog/topic/award)
- [bitcoin (1)](https://www.ekaru.com/blog/topic/bitcoin)
- [business continuity plan (1)](https://www.ekaru.com/blog/topic/business-continuity-plan)
- [business email compromise (1)](https://www.ekaru.com/blog/topic/business-email-compromise)
- [censorship (1)](https://www.ekaru.com/blog/topic/censorship)
- [cio (1)](https://www.ekaru.com/blog/topic/cio)
- [clean print head (1)](https://www.ekaru.com/blog/topic/clean-print-head)
- [collaboration (1)](https://www.ekaru.com/blog/topic/collaboration)
- [company policy (1)](https://www.ekaru.com/blog/topic/company-policy)
- [computer graphics, fun tech (1)](https://www.ekaru.com/blog/topic/computer-graphics-fun-tech)
- [computer keyboard (1)](https://www.ekaru.com/blog/topic/computer-keyboard)
- [computer network (1)](https://www.ekaru.com/blog/topic/computer-network)
- [computer shortcuts (1)](https://www.ekaru.com/blog/topic/computer-shortcuts)
- [computer time saver (1)](https://www.ekaru.com/blog/topic/computer-time-saver)
- [computer virus (1)](https://www.ekaru.com/blog/topic/computer-virus)
- [cost (1)](https://www.ekaru.com/blog/topic/cost)
- [cryptocurrency (1)](https://www.ekaru.com/blog/topic/cryptocurrency)
- [customs (1)](https://www.ekaru.com/blog/topic/customs)
- [default passwords (1)](https://www.ekaru.com/blog/topic/default-passwords)
- [defragement (1)](https://www.ekaru.com/blog/topic/defragement)
- [deleted items (1)](https://www.ekaru.com/blog/topic/deleted-items)
- [digital signature (1)](https://www.ekaru.com/blog/topic/digital-signature)
- [digital transformation (1)](https://www.ekaru.com/blog/topic/digital-transformation)
- [dust. (1)](https://www.ekaru.com/blog/topic/dust)
- [e-waste (1)](https://www.ekaru.com/blog/topic/e-waste)
- [eMail Outlook 2010 (1)](https://www.ekaru.com/blog/topic/email-outlook-2010)
- [electronic health record (1)](https://www.ekaru.com/blog/topic/electronic-health-record)
- [electronic signature (1)](https://www.ekaru.com/blog/topic/electronic-signature)
- [email spoofing (1)](https://www.ekaru.com/blog/topic/email-spoofing)
- [file sharing (1)](https://www.ekaru.com/blog/topic/file-sharing)
- [font size (1)](https://www.ekaru.com/blog/topic/font-size)
- [formula (1)](https://www.ekaru.com/blog/topic/formula)
- [fruadulent SSL certificates (1)](https://www.ekaru.com/blog/topic/fruadulent-ssl-certificates)
- [gateway security (1)](https://www.ekaru.com/blog/topic/gateway-security)
- [hack (1)](https://www.ekaru.com/blog/topic/hack)
- [image backup (1)](https://www.ekaru.com/blog/topic/image-backup)
- [incident response plan (1)](https://www.ekaru.com/blog/topic/incident-response-plan)
- [join.me (1)](https://www.ekaru.com/blog/topic/joinme)
- [laptop loss (1)](https://www.ekaru.com/blog/topic/laptop-loss)
- [letterhead (1)](https://www.ekaru.com/blog/topic/letterhead)
- [mobility (1)](https://www.ekaru.com/blog/topic/mobility)
- [nickname (1)](https://www.ekaru.com/blog/topic/nickname)
- [on-line backup (1)](https://www.ekaru.com/blog/topic/on-line-backup)
- [onboarding (1)](https://www.ekaru.com/blog/topic/onboarding)
- [pen test (1)](https://www.ekaru.com/blog/topic/pen-test)
- [popular passwords (1)](https://www.ekaru.com/blog/topic/popular-passwords)
- [processor (1)](https://www.ekaru.com/blog/topic/processor)
- [quarantine (1)](https://www.ekaru.com/blog/topic/quarantine)
- [renewal (1)](https://www.ekaru.com/blog/topic/renewal)
- [ruler (1)](https://www.ekaru.com/blog/topic/ruler)
- [scaling up (1)](https://www.ekaru.com/blog/topic/scaling-up)
- [scanner (1)](https://www.ekaru.com/blog/topic/scanner)
- [sharing files (1)](https://www.ekaru.com/blog/topic/sharing-files)
- [short cut (1)](https://www.ekaru.com/blog/topic/short-cut)
- [solid state hard drive (1)](https://www.ekaru.com/blog/topic/solid-state-hard-drive)
- [startup processes (1)](https://www.ekaru.com/blog/topic/startup-processes)
- [vacation (1)](https://www.ekaru.com/blog/topic/vacation)
- [vcio (1)](https://www.ekaru.com/blog/topic/vcio)
- [web page (1)](https://www.ekaru.com/blog/topic/web-page)

[See all tags...](https://www.ekaru.com/blog/cybersecurity-what-is-the-cost-to-small-businesses-another-factor-to-think-about-related-to-microsoft-security-patches#)

### Posts by Month

- [July 2026 (1)](https://www.ekaru.com/blog/archive/2026/07)
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- [June 2017 (1)](https://www.ekaru.com/blog/archive/2017/06)
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- [September 2010 (1)](https://www.ekaru.com/blog/archive/2010/09)
- [August 2010 (1)](https://www.ekaru.com/blog/archive/2010/08)

[See all months...](https://www.ekaru.com/blog/cybersecurity-what-is-the-cost-to-small-businesses-another-factor-to-think-about-related-to-microsoft-security-patches#)

### Connect With Us

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### Older Blog Posts

For older Ekaru blog posts, go to [ekaru.blogspot.com](http://ekaru.blogspot.com).

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    "addressRegion" : "MA",
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    "streetAddress" : "319 Littleton Rd"
  },
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  "openingHoursSpecification" : {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
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