Clients

Ekaru customers rely on our staff to eliminate the distraction of day-to-day technology problems. But where they really gain benefit is in working with us to use technology as a strategic asset to drive profitability of their business. Ekaru has provided IT services to over 350 local small businesses based in the greater Boston area: Acton, Arlington, Ayer, Bedford, Bellingham, Boston, Boxborough, Boyleston, Cambridge, Carlisle, Chelmsford, Concord, Dracut, Foxboro, Framingham, Groton, Harvard, Hillsborough, NH, Hooksett, NH, Hudson, Lexington, Littleton, Lynnfield, Manchester, NH, Maynard, Methuen, Natick, Newton, North Andover, North Billerica, North Wilmington, Quincy, Reading, Southborough, Stow, Sudbury, Tewksbury, Upton, Wakefield, Waltham, Wayland, Wellesley, West Lebanon, NH, Westborough, Westford, Westwood, Winchester, Woburn, and Worcester. We surveyed clients and asked them: "How likely (scale of 0 to 10) is it that you would refer Ekaru to a colleague or friend?" Customers gave us an average response of 9 out of 10. An optional comment box asked: "What is the most important reason for your rating?" Here's what customers had to say: "Very experienced staff. Quick replies to problems" "Responsive, Flexible" "Personal service and responsiveness" "Integrity, Honesty, Service" "Expertise and responsiveness" "Prompt, knowledgeable, courteous service whenever we call." "(1)Skill, (2)Responsiveness, (3)Reasonable Cost" "Responsiveness...superior problem identification. Excellent communication, fair pricing. Outstanding service organization." "I am always impressed with Ekaru's willingness to accommodate client's requirements and schedule." "Follow up with customers, technical capabilities, friendly staff."