Technology Advisor Blog

Did I really reboot my computer?

Posted by Ann Westerheim on 6/20/14 10:56 AM


Restart Computer 400Every day we review security patch compliance for all our clients with managed services coverage with us.  Often, we see systems with security patches pending reboots.  Many security patches require a reboot to install, and some security patches are sequential, so the next one won't install before the previous patch is complete.  This can result in a system that isn't fully protected.

Server reboots are handled on a scheduled basis, but with desktop reboots, often we leave it to the user to reboot at their convenience to reduce the risk of disruption or lost files that aren't saved.  As a general rule, we ask users to reboot (at least) weekly.

One thing we've noticed recently, is that many users think they're rebooting, but they're not. To clarify, here are the steps (in Windows 7).  

  • Click on the "Start Button" (Windows colorful flag in the lower left hand corner).
  • Click on the arrow next to "Shut Down", and select "Restart" from the list. This closes all programs, shuts down Windows, and then restarts Windows again
If you see a yellow icon on the "Shutdown" button, then you need to select this option instead of "Restart", to completely power off your system.  Keep in mind that you will need to manually restart the system with the power button with this option.  If you're leaving for the day and want to remote in later, or you have a backup that runs over night, it's important to remember to power on your system again. 
You'll also see many different choices - "Switch User", "Log off", "Lock", "Sleep", and "Hibernate".  None of these is a reboot.  A common mistake for laptop users is to always put the laptop to "sleep" by closing the lid and never rebooting.  Some users mistakenly believe they did a reboot because they need to enter a password to log in again.
Remember to reboot your computer at least weekly!  If you'd like us to set up an automated schedule for reboots, we can implement that for you, but keep in mind that all users need to get in the habit of not leaving files open and unsaved.

Tags: Reboot, security patches

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